Clover HealthReviews of cloverhealth.com

My experience as a provider was horrendous. They neglected to pay months worth of claims submitted.

Denied my 87 year old aunt a pain shot in her back because she was unable to do physical therapy. She is paying for it out of pocket. Medicare advantage is a ripoff. Stay with regular medicare.

Clover Health claims I owe them $600 in Premium payments dating back to August 2022. They never notified me that my Extra Help stopped paying my premiums at that time. I guess they figured it wasn't important enough to let me know at the time. Now they want payment in full. I will pay the amount in increments but I am concerned if I give them my bank information they will deduct the full amount in one payment. Heartless and sloppy.

HORRIBLE - Everyone customer service agent gives different information so you will NEVER get the correct information. Waiting for money back on a claim submitted over 6 months ago. NOTHING. Everything about Clover is not good. STAY AWAY............

Great customer service. Nothing bad to say.❤️❤️

I’m so disappointed I switched from my insurance to Clover health Terrible customer service.Not enough agents answering the phones,waiting time was two to three hours and finally when I get some one in the line they don’t have the knowledge to answer questions. Please don’t sign with this company Too many promises but only promises , not service,only frustrations I went back to my old insurance.🙏

Horrible communication!!!!!!!!

I am Outraged! I wish I never switched from my previous insurance company. Clover has stuck me with a massive amount of hospital bills that they denied paying. When I called to correct the situation, Clover claimed they had no bills in their system (how is that possible when the hospital bills/statements from the hospital showed: CLOVER DENIED PAYMENT. THEN THEY TOLD ME to call the hospital(s) and tell the hospitals to submit the bills as if they were never submitted! Clover swore they did not have any charges from any hospitals in the system. COME ON SERIOUSLY! I was outright LIED TO! I CANNOT UNDERSTAND THIER CUSTOMER SERVICE PEOPLE - they outsource their customer service people from some 3rd world countries it is IMPOSSIBLE to understand each other! To sum it up: DROP CLOVER - 1. they mislead and lie to you 2. Will not pay hospital bills. 3. Put you in the poor house with ruined credit from hospital bills. They leave it to the customer to try to fix the payment situation all the while your credit rating goes down the toilet. You can do better, with any other insurance company . Good luck. Peace