CloudVOReviews of cloudvo.com

CloudVO is horrible. They contracted with me to provide virtual office space in Maryland, through Carr Workspaces, and then couldnt have the mail available in the afternoon because they were understaffed. The worst incident came when I had to wait with my very young daughter for mail, and the front desk staff member gave me a ridiculous story about how he couldnt get mail for an hour because the other staff member had taken lunch around 3 pm. As we spoke, another tenant approached me and wanted to fight and the CloudVO staff person did nothing about it, even as my young daughter stood there while this man threatened me. He eventually pulled a stun gun out of his pocket and threatened me with it at which point I decided to leave with my daughter. CloudVO management were entirely unresponsive, handled the whole situation very poorly, and ultimately blamed me for the whole situation, even though this tenant had threatened me and my daughter with a weapon in front of their staff member. I strongly recommend you avoid using CloudVO for any services at all. It is a very poorly run company that does not care about its paying customers at all.

They were fast and efficient in setting up my virtual office account.

Customer service was excellent in answering any questions that I had. I was not able to actually call in so I had to keep sending emails back and forth and the response time was UNBELIEVABLY QUICK!!! I was very impressed with the fact of how quick they were.

The online experience was fine. The problem is after that. You should know: you will NOT get a working phone number (which means you may not get the one you picked) or address (mostly for letterhead, business cards, registration forms etc.) until you complete the USPS CMRA. This form is ONLY required by USPS, but the business uses it to hold your setup hostage after taking your money. This is NOT clearly stated anywhere on the website and it is lightly, briefly, pseudo implied from the email. I don't recommend the company for this reason or at least until they fix it, but I am upping my score because of their customer service working with me to refund me. FYI: The phone number has NOTHING to do with USPS, thus there's no logical reason to withhold the number or even reserve the address - you just can't process (open or redirect) the mail, but you can receive it. All of the places do. So basically they made an internal decision to lump it all in together - and their refusal to change the process doesn't change my notes above, because they COULD do it if they wanted.

Very good customer service.

I'm very happy that I decided to sign up with CloudVO for my business. Great customer service is really hard to find, but I found it here! The services are extremely flexible and that's what I really needed at this time in my career. I would highly recommend CloudVO for your business needs!

What an incredibly great experience. There were about 9 of us in a strategy meeting for our company... the room, the setup, the ease of access enhanced our ability to accomplish what we needed to accomplish. Proximity to restaurants (and Starbucks! LOL!!) was excellent. I plan to use this service again...and I highly recommend it!

With CloudVO coworking locations I am able to mix business travel with personal. It offers a quiet and professional work space for me to attend to my business needs during a personal vacation. So convenient.