Cloud Imperium GamesReviews of cloudimperiumgames.com

I have been a customer of CIG (as a Star Citizen customer) for over two years now. Star Citizen is a game that has been in development for a very long time and, in my opinion, been reported as being a scam, which I totally disagree with. But that is not the reason I am here. Star Citizen is a customer supported platform that only exists due to the pledges that their customers have paid in physical currency. Wherever they exist in the world. Over its long development CIG have offered their customers a forum to discuss the game in general as well as contribute to the development of the game through submitting bug reports through their 'Spectrum' forum. Namely their SC Testing forum. Sadly. The moderation of this forum leaves a lot to be desired and represents a very low bar for internet forum moderators with seemingly only one person making all the mistakes. Forum members (paid customers) having their posts deleted for being 'off-topic'. Often for legitimate reasons to be fair, but sometimes for just being frustrated at having a bad day dealing with an unfortunate series of bugs in one hit. Situations that often destroy their reputation in game, or reduce their finances to cripplingly low levels and rendering their gameplay unplayable. Or at least to the point of no being remotely enjoyable. A customer venting usually (when there is a moderator available) results in their post being deleted and having a publicly posted warning to them, like a naughty little child being told off in class. But sometimes these warnings are met with a total ban on being able to not only post on this important (to CIG) but to be able to read important patch information that I believe they really want us to be reporting on. I have now been banned from posting on Spectrum HC Testing forum for an hour about 15 minutes ago. This is for warning another user that I have been (banned for less). I had my post deleted. Then I said "this is no way to treat your customer". And here I am. Shut out for a second time. Yes my bad for saying anything in there at all, let along posting a helpful bug report. To be honest. If anyone wants to pledge to Star Citizen then I would say there are currently a load of reason to do so. But, if you want to risk being treated like a small child when you have an issue with the game during the reporting of issues to them (which again they really really want you to do) then the moderation on their forums is well WELL below any decent standard that any forum contributor would now be used to. And this is coming from a once senior moderator on what was once the internet's largest musical forums from around the 2000's to around 2011. I'm now a player, non-financial contributor and non-tester. Well done Spectrum moderation. Wake up. Please wake up...

scammy company rather just sell more garbage and host garbage events on there broken game they think is a complete title avoid them and there trash game shtcitizen

Love the game, slightly dislike the devs o7

Initial Login: It's an Alpha, It's supposed to be game-breakingly buggy. Login 2 years later: It's still in Alpha, it looks nicer, but it's even laggier and buggier - no worries, I'll keep my doubts for now. Login 3 years later:It's still in Alpha? It looks the same and they've added lots and lots more items! Awesome. Bug, relog, bug, relog, bug. Welcome to bug and relog simulator. $250 Million is a lot of money for such a farce pity excuse of a similator.

The worst company I ever worked with. HR is a Joke, their working methods are chaotic at best. They have some great developers, but the company is run by two brothers who clearly don't value the players, just the money they can make.

After 6 years and after stupidly spending over a $1000 on ships all we have is an Alpha which is unplayable. The Star Citizen Alpha is massively buggy....yes we all know its an Alpha and there is not much content as there is testing and unforeseen problems can occur, but after 6 + years all we have is a massively buggy alpha and a frame rate from the 80s, you would think you were trying to play the game on a 286 or an Amiga, its practically unplayable. They have been given all this money and yet they cant even get a standalone version out with nearly $200 MILLION and a 6+ YEAR time period and yet they are still asking for money for ships that haven't even been created. I would not advise anyone to give anymore money to this company until the standalone version Squadron 42 is released. Check out glassdoor.co.uk to see how chaotic the company is being run and comments about haemorrhaging money.... and this is from previous employees.