CloudConeReviews of cloudcone.com

From my understanding, let's say you purchase multiple VPS , the company doesn't allow it to run at 100% , basically they will question what you're doing and get you to upgrade to a dedicated or more expensive VPS. You are only allowed to peak 100% for a short period of time, not 24/7 for a month. Reply from CloudCone 14 hours ago Hi Atom Binary, We're sorry to hear this. However, resources such as CPU, IO activity are fairly shared on public clouds. This is mentioned in our Acceptable Use Policy. If you require 100% utilization of resources, a dedicated server or a VDI should suite you. Reply From Me : Exactly my point, you don't get such issue with Digital Ocean / AWS , but your VPS is bench marked against them. Theirs could be running at 100% of the time , your's couldn't it's not a fair comparison at all. Your should be able to limit the resource usage and burst , not throw some "Acceptable Use Policy" at your customers. It makes you look like some one man small startup really.

They removed our production VPS because the credits balance was too low. I did not receive any notices in my mailbox or anywhere else. All I found was their newsletters. I was paying for snapshots in case anything would happen to the VPS and the data. Though this snapshot also got deleted. After that I tried to refund the remaining credits still on the account but this was also not possible. Lost lots of time and money on this. Do Not Use.

We strongly advices to avoid cloudcone.com at all cost. Rather than search for other good provider. One of the biggest scammer from Bangladesh and USA. These scam cloudcone.com will suspend your service with zero tolerance and even did not refund your money. All I did is just downloading linux ISO, they suspend the vps illigally by mentioning ddos attack! If ISO download is a attack then this scammers need some life in hell. Worst cloudcone.com experience.

I tried twice to set up an account. I am new to this sort pay as you go hosting and had questions before starting about possible free account for one week to try. This was ignored. My requests for information before getting started and how much it would cost were also ignored. I was just told give us your money. Poor technical sales staff. I would avoid at all costs. I am sure they will have something to say but they lost a customer who tried twice to engage with them. Fail.

Usually have had no problem with them besides the network speed varying A LOT, sometimes ultra slow, sometimes totally normal. Support tickets can be lengthy and I mean it, takes them usually few days to reply, and currently have been waiting for over a month just for them to be able to tell why I cannot reach any NTP server outside of the network, support seems unable to accept there is no server-issue even when provided with all the evidence that it is not a server/firewall problem. Good for tests, but based on my experience with them, I wouldn't rely on them for anything that needs serious production QoS. Edit: Two months now waiting for the solution for a ticket. Have been updating the ticket every 15 days, zero response or responsability. https ://pasteboard .co/IcTkiUC.png Edit: After making another ticket to complain about the lack of response from the first ticket, finally they responded that they indeed block NTP port, which sucks because that is not documented anywhere on their page. Total Ticket response time until they finally acknowledged the problem: around 2 months and a half.

slow respond 5 hours down without notification and no support at all