CloudbedsReviews of cloudbeds.com

Joao and the entire team at Cloudbeds have been incredible through the onboarding process. We are so grateful to everyone for their help getting us live. Training our team has been a breeze and we are so happy we made the switch!

cata es muy buena explicando, todas mis dudas las despejó, el sistema es mucho más fácil y sobretodo super organizado, estoy muy contenta con el servicio

Mi experiencia con Cloudbeds fue muy enriquecedora de la mano de Catalina Uribe. Muy atenta a mis preguntas, tiene una muy buena forma de enseñar y además es muy amable.

Overall a fantastic interaction and relationship with the Cloudbeds Product and Installation team. Very, very happy with the service, speed and responsiveness of the team and my assigned Instal specialist, Catalina

Working with our Cloudbeds onboarding coach, Cata, has been an absolute game-changer. From day one, she demonstrated not only deep knowledge of the platform but also a genuine commitment to our success. Every session was clear, well-structured, and tailored to our unique needs — no cookie-cutter approach here. What really stood out was her patience and attention to detail. She took the time to answer every question (no matter how small), and made sure we felt confident every step of the way. Her positivity, professionalism, and responsiveness made the entire onboarding process smooth and — dare I say — enjoyable! We’ve onboarded five to six properties together, and each time, she provided the same exceptional level of support, ensuring a seamless transition. Thanks to her guidance, we were up and running faster than expected, and we’re already seeing the benefits. If every support experience were like this, the hospitality tech world would be a much easier place to navigate. Huge thanks to our coach — you made a big difference!

Catalina Uribe fue increible.

La aplicación nos ha ayudado mucho, simplificando la administración de reservas del hotel. Por otra parte, la atención de que brinda Catalina Uribe es siempre excepcional. En general cloudbeds se ha hecho parte esencial de la operación de la empresa.

El apoyo y guia de Catalina en el proceso de coneccion con cloudbed ha sido excepcional y fundamental. Ligar los demas OTAS a cloudbeds con el apoyo de Catalina ha sido un paseo en el parque. Instrucciones claras y paciencia son virtudes que aprecio en Catalina.