Jane M.
Never a problem with Cloudbeds!
Never a problem with Cloudbeds! It works every time.
Response from CloudbedsJun 2, 2020
Thanks, Jane! Happy to provide you a reliable solution!

More than a PMS, Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. With Signals, the industry’s first AI foundation model, properties can anticipate demand, automate operations, and deliver more personal, profitable guest journeys.Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com.
Cloudbeds (cloudbeds.com) has 519 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
Showing 368 reviews with 5 stars · Clear filters
Jane M.
Never a problem with Cloudbeds! It works every time.
Response from CloudbedsJun 2, 2020
Thanks, Jane! Happy to provide you a reliable solution!
Auberge Saint-Paul H.
Le PMS est facile d'utilisation et très claire. Le support de Cloudbeds est TOP! Ils répondent très rapidement et comprennent très bien nos besoins. Un grand merci à toute l'équipe de Cloudbeds!
Response from CloudbedsJun 3, 2020
Merci pour tes commentaires et nous sommes heureux de vous faire partie de la communauté Cloudbeds!
Daphne P.
Very professional service! I first got to know and use Cloudbeds couple of years ago, and recently I've been pleasantly surprised to find out how much their offer improved since then. They've answered to all my questions and gave me all the support I needed.
Response from CloudbedsMay 27, 2020
We will keep surprising you! Cloudbeds product and service teams always have great ideas in the works!
Tom L.
Great to use, highly intuitive and easy to train on. Consolidating our PMS and channel manager fees into one has made a huge difference, not only to our expenses but how we manage our inventory and yielding. Highly recommend.
Response from CloudbedsMay 26, 2020
Thanks for the review!
Annie Brown C.
We researched a number of cloud-based property management systems and Cloudbeds was our favorite. Our team uses on laptops, mobile devices, or on property at the front desk- it's so convenient! After 8 months on this platform, we are so happy with the features, ongoing updates, customer service, and no-frills functionality.
Response from CloudbedsMay 21, 2020
Here's to the first 8 months and many years to come! Thank you for the feedback and for being part of the Cloudbeds community!
Saran A.
You can't go wrong with Cloudbeds. We own a group of small hotels and one by one switched all of them into cloudbeds in the last 2 years. The interphase is intuitive making the training time very efficient, the functions are concise (without unnecessary fluff), they continue to innovate and stay updated, the support team is great and they are fairly priced. What more can you ask for?
Response from CloudbedsMay 21, 2020
Thank you for the review! Our product team is committed to the user experience and we will continue to make a product that is a pleasant experience for the Cloudbeds community. Cheers!
Quang Gia N.
I love it. So easy to use!
Response from CloudbedsMay 18, 2020
Thank you for the review! We are glad you are happy with the service/product provided!
Heart Of the Village I.
We are a 9-room Bed&Breakfast in Vermont and have been using Cloudbeds products for 2 years now and have only wonderful positive things to say about the company, its products and its team. No, it is not the cheapest product out there, if you are looking for one. If you are looking for cheap, expect very basic functionality and zero support. In fact, we think Cloudbeds are underpriced - they offer just about everything industry giants are offering, but for a very reasonable price. Their extremely flexible and customizable set of tools is second to none. Go Cloudbeds!
Response from CloudbedsSep 30, 2021
Thank you for your loyal patronage to us and your kind words. We are extremely delighted that you have been satisfied with our system and everything that we have to offer. We are very confident with the ability of our system in providing efficient property management solutions for hoteliers all around the world. Please be seated tight, as we continue to develop great things that we are sure you will love!