CloudbedsReviews of cloudbeds.com

Excellent prompt service!

The meeting was perfect and all the issues were solved in a very quick way. The assistance was brillant and the system could be restored and now is working fine.

Cloudbeds helped me out with getting started with multiple OTAs' connection and management from a single point with all bookings, reservations, card processing, booking engine etc.. all in one solution really. I am very pleased being with them since on top of the great sale's pitch, the on boarding was great and also dealing with their customer service is pretty much instant reply with great help and advice on the spot!! You cannot fault such a service when, as an owner of a B&B, who really needs quick help and advice you just get it anytime of the day instantly for Cloudbeds. To be honest I would love to offer such a great service one day myself :). Gabriela Salazar and may of the great CSR at Cloudbeds have been 5-star CSRs.

Icaro Lopes was very great to work with, he made the experience fun and very detailed.

The actual real live technical support person, Denis Solovev, who went out of his way to find and identify the exact cause for the disconnect in my understanding of the channel manager and OTA systems’ communication of cvc codes. Denis deserves so much credit. He’s unbelievable!!!

My overall experience with Cloudbeds is really great, because of easy to use and also covers all needs. I do love the application marketplace. Thank you to support team for taking care of the customer and providing all the needed information

The understanding, the ready support it gave, the extension of that support and the kindness I felt overall from a company like Cloudbeds to a subscriber like me at Crossroads Hostel Manila during the crushing effects of the Covid-19 pandemic. The free use of the system, the discounts it gave over more than two years of its use of myAllocator — CloudBeds has all the right to put back the price of my subscription to where it was but it chose to be patient, kind, and giving. I know the stats of my property will bear it out but I didn't expect CloudBeds to give me that much discounts all throughout my hostel's ordeal. Kindness in corporate-to-corporate settings are rare and I commend Cloudbeds for its kindness

- Software is very easy to use and gives you full control without blurry points. - Customer service is fast, reliable and gives you the feeling that ''everything will be resolved sooner or later''