CloudbedsMore than a PMS, Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. With Signals, the industry’s first AI foundation model, properties can anticipate demand, automate operations, and deliver more personal, profitable guest journeys.Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com.
Cloudbeds (cloudbeds.com) has 519 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
Showing 368 reviews with 5 stars · Clear filters
Jonathan P.
Luis is amazing explained everything with absolute care. Thank you
Response from CloudbedsAug 2, 2023
Hi Jonathan, Thank you for taking the time to share your feedback about your positive customer service experience with Luis. We appreciate it!
Federico W.
La Capacitación con luis Amaya fue muy buena y facil.
Response from CloudbedsAug 2, 2023
Hola Federico, Gracias por tomarte el tiempo de comentar la buena experiencia de capacitación que has tenido. ¡Lo apreciamos mucho! Cloudbeds
Juan A.
Excelente atención al cliente, todo muy bien
Response from CloudbedsJul 31, 2023
Hola, Juan Gracias por tomarse el tiempo para enviarnos sus comentarios. ¡Lo apreciamos mucho! Cloudbeds
Ramiro D.
Ambar was with us all The way . She was always available helping and marking sure we understood everything we had to know about the program . Having staff like this makes it so much easier .
Response from CloudbedsJul 31, 2023
Hi Ramiro, Thank you for taking the time to share your feedback about Cloudbeds support and Ambar. We appreciate it! Cloudbeds
nido P.
Buenas noches, mi nombre es Maura Yanett Morán castaneda, salvadoreña, propietaria del Hotel Nido de Pájaro de Los Naranjos, Juayua departamento de Sonsonate. Llevamos casi dos meses completos usando la plataforma y ha sido un éxito, facilita enormemente la recepción de reservas y también ha sido una gran ventaja los informes que rinde el uso de esta herramienta. Super recomendadisimo que se adquiera para el manejo de los hoteles
Response from CloudbedsJul 31, 2023
Hola Maura, Gracias por tomarte el tiempo de compartir tu experiencia con Cloudbeds. Nos encanta saber que te han gustado los informes y el uso de nuestras plataformas. ¡Lo apreciamos mucho! Cloudbeds
Joseph L.
Hola, he tenido que estarme preparando para poder entender la forma de administrar cloubeds, ya una vez con los conocimientos se me ha hecho muy sencilla la administración del hotel
Response from CloudbedsJul 31, 2023
Hola Joseph, Gracias por tomarte el tiempo de compartir tu experiencia con la plataforma de Cloudbeds y la administración de tu propiedad. ¡Lo apreciamos mucho! Cloudbeds
Gabriel S.
At La Concha Hotel Beach Hotel & Club in La Paz, Baja California Sur, Mexico We are very pleased to have Cloudbeds as a partner in our business and the constant support of Ambar Reynoso as our Product Manager has been very valuable at all times. Thank you very much Ambar and Cloudeds for your support.
Response from CloudbedsJul 31, 2023
Hi Gabriel, Thank you for taking the time to share your feedback about Cloudbeds support and your Product Manager Ambar. We appreciate it! Cloudbeds
Lana Jenine Frey T.
Maria Alejandra is a great person, her service is excellent, she is very very kind and helped us a lot with our platform.
Response from CloudbedsJul 28, 2023
Hola Lana, Gracias por tomarte el tiempo de compartir tu experiencia con María y las plataformas de Cloudbeds. ¡Lo apreciamos mucho!