Prachuap beach H.
We very Thankfull
We very Thankfull
Response from CloudbedsMar 11, 2024
Hi Prachuap beach hotel, Thank you for taking the time to share your feedback about Cloudbeds. We appreciate it!

More than a PMS, Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. With Signals, the industry’s first AI foundation model, properties can anticipate demand, automate operations, and deliver more personal, profitable guest journeys.Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com.
Cloudbeds (cloudbeds.com) has 519 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 368 reviews with 5 stars · Clear filters
Prachuap beach H.
We very Thankfull
Response from CloudbedsMar 11, 2024
Hi Prachuap beach hotel, Thank you for taking the time to share your feedback about Cloudbeds. We appreciate it!
Luís V.
Cloudbeds support is great! Always available to help and focus about solutions for our issues. Léa and Bianca are the best we could have had for our training, explaining us how the program works which is also very very good!
Response from CloudbedsMar 11, 2024
Hi Luís Vital, Thank you for taking the time to share your feedback about Cloudbeds support, especially Léa and Bianca. We appreciate it!
Salvador De G.
Ha sido un gusto trabajar con Iván Estrada. Su asistencia fue muy valiosa y eficiente.
Response from CloudbedsMar 12, 2024
Hola Salvador De Gaetano, Gracias por tomarte el tiempo de comentar lo importante que ha sido Iván Estrada para tu propiedad. ¡Lo apreciamos mucho!
Michael
Luis is very knowledgeable and patient. He thoroughly explained everything.
Response from CloudbedsMar 11, 2024
Hi Michael, Thank you for taking the time to share your feedback about Luis. We appreciate it!
Jonas S.
We've tried several hotel PMS's and Cloudbeds is the one that stuck, the software is very user friendly they have a professional team that really tries to help and best of all they are constantly improving.
Response from CloudbedsMar 11, 2024
Hi Jonas Shaik, Thank you for taking the time to share your feedback about Cloudbeds software and how we are consistently finding ways to improve. We appreciate it!
Eco F.
We completely recommend using CloudBeds!
Response from CloudbedsMar 11, 2024
Hi Eco Funco, Thank you for taking the time to share your feedback about Cloudbeds. We appreciate it!
Marco D.
La preocupación por dar toda la información de manera amable y completa.
Response from CloudbedsMar 12, 2024
Hola Marco Díaz, Gracias por tomarte el tiempo de agregar un comentario positivo sobre la manera amigable y completa en que el personal de Cloudbeds provee información. ¡Lo apreciamos montones!
Wild Wetlands L.
El proceso y la implementación de la plataforma es genial, aunque seguimos aprendiendo Cata es una entrenadora genial y nos detalla todo el funcionamiento a la perfección, la verdad estamos muy satisfechos!
Response from CloudbedsMar 12, 2024
Hola Wild Wetlands Lodge, Gracias por tomarte el tiempo de calificar positivamente nuestros procesos y la implementación de nuestro software. Igualmente, de lo estupenda que ha sido Cata en las actividades de capacitación. ¡Lo apreciamos mucho!