Reca Resort Events P.
Korina
Help me on everything.
Response from CloudbedsJun 4, 2024
Hi Reca Resort Events Place, Thank you for taking the time to share your feedback about our support. We appreciate it!

More than a PMS, Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. With Signals, the industry’s first AI foundation model, properties can anticipate demand, automate operations, and deliver more personal, profitable guest journeys.Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com.
Cloudbeds (cloudbeds.com) has 519 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
Showing 368 reviews with 5 stars · Clear filters
Reca Resort Events P.
Help me on everything.
Response from CloudbedsJun 4, 2024
Hi Reca Resort Events Place, Thank you for taking the time to share your feedback about our support. We appreciate it!
Gabriel S.
Great and fast customer support.
Response from CloudbedsJun 4, 2024
Hi Gabriel Szalai, Thank you for taking the time to share your feedback about our customer support. We appreciate it!
Diana V.
I am very thankful with Cloudbeds, I was honestly going crazy trying to make the operations work by myself in different platforms until I found Cloudbeds. Their customer service has been amazing since day one, I contact them on the chat and they reply super quickly and give a proper follow up when needed. Congratulations and continue with such an outstanding service!
Response from CloudbedsMay 27, 2024
Hi Diana Vargas, Thank you for taking the time to share your feedback about Cloudbeds outstanding service. We appreciate it!
Brittany U.
Kesia A was very easy to work with and answered all my questions immediately. Customer service was excellent!
Response from CloudbedsMay 27, 2024
Hi Brittany Uitermarkt, Thank you for taking the time to share your feedback about Cloudbeds customer service specifically with Kesia. We appreciate it!
Little Petra Bedouin C.
I have finished my onboard training, It was really a great experience for me, and Pedro was a very good COACH! Honestly Cloudbeds makes my life easier, since I have been working in reservations for three years plus with Excel sheets :-( I found a great difference especially the ratio for error is awaaaaaay different and more less in Cloudbeds. Keep it up guys, and as you always say: "Cheers to more reservations and happier guests"!! Best of luck for you all, team! Regrads, Munther Salameen Little Petra Bedouin Camp - Jordan
Response from CloudbedsMay 27, 2024
Hi Little Petra Bedouin Camp, Thank you for taking the time to share your feedback about Cloudbeds onboard training, and your amazing experience with Pedro. We appreciate it!
Lindsey B.
The instruction was clear, the support was patient and helpful :)
Response from CloudbedsMay 27, 2024
Hi Lindsey Bergling, Thank you for taking the time to share your feedback about Cloudbeds support and patience. We appreciate it!
Jessica Noelle W.
Helpful and quick response.
Response from CloudbedsMay 27, 2024
Hi Jessica Noelle Wong, Thank you for taking the time to share your feedback about Cloudbeds helpfulness and quick responses. We appreciate it!
Suttida K.
Great and quick service
Response from CloudbedsMay 23, 2024
Hi Suttida Kanasup, Thank you for taking the time to share your feedback about Cloudbeds great and quick service. We appreciate it!