Closer PetsReviews of closerpets.com

We love our C500s for our two cats. They love to eat, but can't help themselves... so they each have a timed feeder that deploys wet food or kibble for their special diets on a regular schedule. We recently had an issue with the product, but we reached out to customer service and they were very responsive and helpful to get our issue resolved.

Love Closer Pet! Their products are great and customer service is above and beyond! When emailing with issues or question they respond immediately and resolve everything immediately! Great company and great products!

Le SAV de CloserPets est excellent, je recommande vivement cette marque pour toutes les personnes qui ont des animaux de compagnie à nourrir.

I have had a Cat Mate fountain for at least six or seven years. That’s a testament to how well they are made. It is the only water fountain my cats will use. Whenever I need a new pump, because they do wear out, I order one from Closer Pets. Their Customerservice department is very helpful The pumps arrive quickly and that makes my cats very happy again because they definitely miss the fountain until the new pump arrives.  I would highly recommend. Closer Pets and enjoy doing business with them.

I purchased a cat fountain which my cats love drinking out of. Unfortunately, the pump stopped working. I reached out to Closer Pets to request a replacement. Their prompt response recommended I do some maintenance by cleaning the pump. After a failed attempt to make the pump work, I reached out again with the update. Jessica promptly arranged to send me a replacement pump and adapter. Customer service was excellent and prompt in resolving my issue.

A call to customer service before I purchased was helpful in deciding which chip reader cat door to buy, and it saved me some money. The representative was very good and patiently advised on which microchips would work and how to install the door. Thanks!

Quick, professional and timely.

I had a cat auto-feeder C20 that lasted many many years, too bad they don't make that model anymore but I will try the new one, my cat has fussy whisker syndrome when he eats.