Daniel S.
Great product with a solid flap with…
Great product with a solid flap with magnet. Not the type of door that warps!!!

Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!
Closer Pets (closerpets.com) has 256 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Daniel S.
Great product with a solid flap with magnet. Not the type of door that warps!!!
Stanley’s G.
Fantastic customer service from Closer Pets Ltd. Immediate responses to my emails, and clearly from a real human being not some frustrating ‘bot’. There was no quibble at all about the faulty microchip cat flap (which was just a few months short of its three year guarantee) and they sent a new one out the same day, a Friday and it was received on the Monday. Such excellent service was a very pleasant surprise and my Iife would be so much easier if only every company was like this.
Response from Closer PetsApr 21, 2026
Good Morning Many thanks for your review, it is greatly appreciated and we are happy that Stanley is now a happy cat. Your comments will be passed onto the Customer Service Team. Kind regards Closer Pets
Noel N.
The shipping was fast and the product came as described. I have yet to try this because my cat died.
Response from Closer PetsMar 9, 2026
Good Morning We are so sorry to hear about the death of your cat but was very kind of you to still post a review during this sad time. Kind regards Closer Pets
Pamela M.
Prompt shipping and excellent packaging.
Response from Closer PetsMar 4, 2026
Good Morning Many thanks for taking the time to review this product it is greatly appreciated. Kind Regards Closer Pets
Ginger S.
I highly recommend this feeder to everyone. Against the company’s instruction, I use this feeder for my outside cats. They were microchipped when spayed/neutered. By using this feeder, I’ve been able to ensure only they are feeding, rather than every feral cat or wild animal in the neighborhood, and eliminating future kittens for me to socialize and find homes for. I use more C batteries than if this feeder was used inside, but it is worth it. Occasionally, the cold weather causes the feeder to “freak out” and constantly open and close. I’ve found the solution to be to bring the unit inside and let it warm up, and then return it outside.
Dougie M.
Fantastic customer service after a couple hiccups through the warranty process! Very happy with the product and effort made by the company to make everything right.
Ezequiel C.
Está muy bien me gusta mucho me divierto
Lillian B.
I really like the closer pet microchip feeders, I bought 3 for my 3 cats because 1 cat has to eat special food and 1 eats slower while the other is a faster eater. I love them and the bowls that go with it.i like the shallower bowl for wet food and the more deeper ones for the dry.
Response from Closer PetsNov 24, 2025
Good Afternoon Many thanks for your very kind review of the Mi-Bowl and we are so pleased that you like it. Kind Regards Closer Pets