CloakedReviews of cloaked.com

Response from CloakedDec 8, 2025

Hi Jake, thank you for sharing this. We can hear how upsetting and exhausting this has been, especially when you're just trying to make sure your son can reach you from a new number and the app keeps blocking him, That kind of situation would frustrate anyone. The setup should feel protective, not like it's getting in the way of your family. We weren't able to locate your account from this review, but we really want to help get this sorted out quickly. Please reach out at help.cloaked.app or call +1 (888) 857-5490 (9 AM–8 PM EST weekdays, 9 AM–1 PM EST weekends). If you share the email or phone you signed up with, we’ll take a close look and guide you through unblocking that number.

Response from CloakedDec 8, 2025

Hi Hao, thank you for sharing this. We can hear how alarming and stressful this felt, especially seeing more spam calls after installing and then noticing fraud on your credit report. That's a lot to deal with at once, and it makes sense that you'd be upset. Cloaked is designed to reduce exposure and spam over time, not add to it, and we want to understand what happened in your case. We weren't able to locate your account from this review, so please reach out at help.cloaked.app or call +1 (888) 857-5490 (9 AM-8 PM EST weekdays, 9 AM-1 PM EST weekends). If you share the email/phone you signed up with, we can then take a closer look for you.

Response from CloakedDec 7, 2025

Hi Elijah, thank you for the thoughtful 4-star review. We're really glad you gave us the chance to walk through what looked like a double charge and that we could clear things up before you made a decision in the heat of the moment. It's also great to hear Jho helped fix the email typo and got your account back on track. We appreciate you sticking with Cloaked, and we're here anytime you need a hand. Happy Cloaking!

Response from CloakedDec 6, 2025

Hi David, It's fantastic to know that you feel satisfied with the support and work behind the app! Your recognition of our team's efforts means a lot to us, and it's our mission to deliver a great experience for all our users. We are thrilled to have you as part of our community and look forward to continuing to support you in the future. Happy Cloaking!

Response from CloakedDec 6, 2025

Hi KJ, What an amazing experience you've shared! We're delighted to hear how effectively the app has helped you manage spam calls, bringing peace and quiet back to your phone. It's incredible to see the impact it's had since your installation, and we truly appreciate you taking the time to share this feedback. Your future review will be valuable to others considering the app—thank you for being part of our community. Happy Cloaking!

Response from CloakedDec 5, 2025

Hi there, Sorry to hear you've had a challenging experience with the app, especially when it comes to receiving important calls. We appreciate your feedback about the Call Guard feature and we would be happy to take a closer look to troubleshoot those issues. Can you please share additional details at [email protected] or call +1 (888) 857-5490 (Mon–Fri 9 AM–8 PM EST, Sat–Sun 9 AM–1 PM EST) — we truly want to help make this right for you.

Response from CloakedDec 5, 2025

Hi Molly, Your feedback is truly valued, and we’re glad to hear that you find our communication and updates reassuring! We believe that keeping our users informed is key to providing a great experience, and it's wonderful to know that our efforts are making a positive impact. Your support motivates us to continue improving and ensuring you feel connected every step of the way.

Response from CloakedDec 5, 2025

Hi Greg, We're delighted to hear about your positive experience with Erik's assistance! His dedication to providing excellent support truly makes a difference, and it's wonderful to know he met your expectations. We strive to ensure our team delivers top-notch service, and your kind words will undoubtedly motivate Erik and the rest of our support staff to continue doing great work. Thank you for taking the time to share your feedback; it means a lot to us!