Rochelle L.
If you want help with a hacker , do not use this
If I could leave a negative 100, I would. I hate this company. I tried to set up an account many months ago when I was hacked.And the phone number was being used by the hacker.I have never been able to utilize the dashboard.I've never been able to use cloaked yet.They take money out every month.They refuse to help me get my refund back and a hacker took over my Facebook account and also my Amazon account, and I have never gotten my Facebook account back on my computer and I'm still getting charged every month.And they refuse to do anything about it. I just keep getting bought replies to every email that I send to support and now I have a support person month later telling me they sent me a verification code and i'm sure it went to the phone number that was hacked even though I keep telling them I was hacked and I could never use the account
Response from CloakedMay 18, 2026
Hi Rochelle, we understand how overwhelming and upsetting this situation has been, especially while dealing with hacked accounts and not being able to access or use the service as expected. That’s not the experience we want for anyone. We’d really like the opportunity to help review this with you. Please reach us at help.cloaked.app or +1 (888) 857-5490.



