clixlo.comReviews of clixlo.com

This is my second review for Clixlo. When I subscribed to their platform, I added money to my "Company Billing" account. I have since left this horrible platform. However, I still have $140.00 in my Company Billing account that I want refunded to the card in which I tied to that account. I have sent many, MANY messages with no reply. (Other than a chat bot that doesn't have the capacity to do anything in this situation) I am not using any of their chargeable features. I am only keeping this account open so that I am able to receive my refund. I am a SMALL BUSINESS. That is MY MONEY and I want it refunded! $140 may seem like a measly amount to some, but it's a lot to my business! DO NOT USE THE CLIXLO PLATFORM! They have no customer service and their parent company - GoHighLevel is just as bad when it comes to making things right for the people who have used an AGENT OF THEIR PLATFORM!!! (the Clixlo platform)

service bad

UPDATE: I filed a fraud complaint with the Federal Trade Commission. They forward information to law enforcement so if you feel you've been scammed, you should also report. In November 2023 I purchased the $97 lifetime access and never was granted access. Not realizing I had purchased it in 2023, I just paid again for the $97 lifetime access - I wish I had checked my emails beforehand, but again, no access information sent to me and no response to admin or support requests. This appears to be a scam and I will be reporting them to the MN Attorney General. Update 9/10/24 - I called 315-325-3750, the number associated with the carge on my card and they said it was the wrong number and they don't support Clixlo. When I asked what their company did, she hung up on me.

Their "lifetime deal" isn't one. They'll turn around and disable your whole account unless you cough up $97/mo for "unlimited support" plus SMS and email. They disabled third party connections for those, which they used to have. And "unlimited support" apparently means "we'll completely ignore you. They started out good and I was happy with the service for almost two years. But now they figured out their business model doesn't work and instead of being real and explaining the situation they're just being dishonest.

Really wanted this to work out, but this company offers ZERO customer service. Paid the lifetime fee of $97 and opted out of any upsells because it was best to see how it all works first. Well.....never received personal login information, even though it was requested several times. In fact, all emails requesting for help were either ignored, or got rejected by their server, and had to use a different email asking for help, yet NO answer even though they are supposed to answer "within 24 hours M-F." Even left a comment in their "help community" with no help from them. It's like they took the money and ran. Refund requested. If not receive it in the next 24 hours, then a charge-off from credit card will happen. Save your money!!!

We need to start a class action. This company has been playing bait and switch for the last year with this white label GHL product. They sold it to me for $97 last year, and allowed me to send automatic emails via my own smtp. Now they are charging a monthly fee and have removed my business smtp information. I have been trying to reach support since June to resolve this. I know they are ignoring tickets because I froze the card they were automatically debiting, and they locked the entire program for $6! When I sent it a ticket requesting my account be unlocked to change the card it took less than 24 hours. They then proceeded to charge 12 dollars and just took another 14 this morning. I have 1 toll free number for 3.99 and have sent less than 500 emails and texts combined. I know I’m not the only one having this issue. According to the support community there are many people with billing/trust issues. Do not use this one guys find something else

I have no idea how clixlo got my email address but they send a minimum of three emails per day. I have clicked the unsubscribe button in their emails to no avail.

This is literally the worst customer experience of my life. I requested a refund IMMEDIATELY after purchasing this. Literally the same day! Their chatbot said a person would call me to process my refund. It NEVER happened. Nobody would reply to me. When I finally did a chargeback, I got an email from "Mike" a month later saying if I told my bank to cancel the chargeback and keep the $97 lifetime offer they would refund the rest of my money. I responded to that and tried to work it out with them. I didn't actually have a charge for $97 because there were so many addons. They ignored me again and I still do not have a refund...THREE MONTHS LATER! They are just reselling Go High Level offering a $97 lifetime offer, but that's not really what you get. SAVE YOUR MONEY AND DO NOT BUY FROM THESE PEOPLE!!!!!!!! If you want Go High Level, go find somebody who is ethical and will actually talk to you. You cannot trust your company to this guy. I am updating this to say the company continues to ignore me. They did not honor their promises of a refund and they are not even a legitimate company. The state dissolved their corporation due to delinquent taxes. So, they are ripping us off and not paying their taxes! Go look at the Wyoming Secretary of State website and search for Clixlo. I can not post the link here.