CliradexReviews of cliradex.com

Response from CliradexApr 15, 2022

As indicated on the website, our Foam was on backorder, shipping in April. We did receive the inventory and start shipping. Your order was shipped on 4/7. Due to the high volume of orders that we needed to ship, it is taking the post office longer to scan the orders into their systems. We ask that you allow some extra time for the order to be delivered. Our standard delivery is 3-7 business days. We know this has been an inconvenience and should you have any other questions or concerns, please do not hesitate to contact us either by email at [email protected] or by phone at 1-844-425-4723, 7 days a week from 8:00 am until 5:00 pm eastern time.

Response from CliradexApr 15, 2022

Your order shipped on 4/7. Tracking is 9274890249322300572576

Response from CliradexMar 29, 2022

Daniela, we are sorry we had a bad experience with Cliradex. The smaell should be a light tea tree oil one. Usually, a stronger, bad smelll is the sign the product may have been compromised in storage or during delivery. We stand by our products and services and wold replace such instance. The Cliradex Team

Response from CliradexMar 29, 2022

Hello Leyla, As indicated on our product page, Cliradex Foam was in backorder. Unfortunately, the expected delivery date has been pushed back. We just received an update on the shipping of Cliradex Light Foam and it appears as though we won't be receiving stock or shipping until the beginning of April. As discussed with our service team, your order has been refunded. The Cliradex Team

Response from CliradexMar 29, 2022

A cooling tingling sensation is normal. If it felt more like a sting/burn, please be assured that it goes away after few applications. • If you're feeling a burning sensation, your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). In any case, you should rinse-off and discontinue the use of the product and consult your physician if any of these symptoms develop.

Response from CliradexMar 29, 2022

Hello Roch, Our apologies for the late response. As indicated on our product page, Cliradex Foam was in backorder. Unfortunately, the expected delivery date has been pushed back. We just received an update on the shipping of Cliradex Light Foam and it appears as though we won't be receiving stock or shipping until the beginning of April. We recognized this is an additional delay that may not be acceptable. We apologize for the delay and the inconvenience this may cause. We would like to offer you 3 options: 1. You keep your order open, and we will send you a complimentary can of foam separately once supply becomes available. 2. We could substitute the Foam for a box of Wipes, valued at $39.99. 3. Finally, we could offer you a full refund. Please let us know what you would like for us to do. Should you have any other questions or concerns, please do not hesitate to contact us either by email at [email protected] or by phone at 1-844-425-4723, 7 days a week from 8:00 am until 5:00 pm eastern time.

Response from CliradexMar 29, 2022

Hello Connie, Our apologies for the late response. As indicated on our product page, Cliradex Foam was in backorder. Unfortunately, the expected delivery date has been pushed back. We just received an update on the shipping of Cliradex Light Foam and it appears as though we won't be receiving stock or shipping until the beginning of April. We recognized this is an additional delay that may not be acceptable. We apologize for the delay and the inconvenience this may cause. We would like to offer you 3 options: 1. You keep your order open, and we will send you a complimentary can of foam separately once supply becomes available. 2. We could substitute the Foam for a box of Wipes, valued at $39.99. 3. Finally, we could offer you a full refund. Please let us know what you would like for us to do. Should you have any other questions or concerns, please do not hesitate to contact us either by email at [email protected] or by phone at 1-844-425-4723, 7 days a week from 8:00 am until 5:00 pm eastern time.

Response from CliradexMar 14, 2022

Hello Robert, Our apologies for the late response. As indicated on our product page, Cliradex Foam was in backorder. Unfortunately, the expected delivery date has been pushed back. We just received an update on the shipping of Cliradex Light Foam and it appears as though we won't be receiving stock or shipping until the beginning of April. We recognized this is an additional delay that may not be acceptable. We apologize for the delay and the inconvenience this may cause. We would like to offer you 3 options: 1. You keep your order open, and we will send you a complimentary can of foam separately once supply becomes available. 2. We could substitute the Foam for a box of Wipes, valued at $39.99. 3. Finally, we could offer you a full refund. Please let us know what you would like for us to do. Should you have any other questions or concerns, please do not hesitate to contact us either by email at [email protected] or by phone at 1-844-425-4723, 7 days a week from 8:00 am until 5:00 pm eastern time.