CliradexReviews of cliradex.com

Response from CliradexMar 29, 2023

Hello Cindy, Thanks for taking the time to give us your feedback. We’re sorry to hear you had a bad experience with Cliradex. Cliradex is a safe product. We understand your concern and would like to assure you that a cooling tingling sensation is normal. If it felt more like a sting/burn, please be assured that it goes away after a few applications. This tingling sensation is a common occurrence with tea tree oil, but a burning sensation is not. If you feel burning, you might be experiencing something else. • If you're feeling a burning sensation, your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips for using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the product to air-dry briefly (15-30 seconds) before opening your eyes. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. If you aren't happy as a result of using our product, contact us at www.cliradex.com. The Cliradex Team

Response from CliradexMar 6, 2023

Hello Betsy, We understand your concern and want to reassure you there is nothing wrong with the product. Cliradex is a safe product. A tingling sensation is a common occurrence with tea tree oil. If it felt more like a sting/burn, please be assured that it goes away after few applications. • If you're feeling a burning sensation, your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips if you have sensitive skin: 1- Avoid using Cliradex right after bathing. Skin pores may be exfoliated and are more exposed than usual. 2- Wipe gently with Cliradex. 3- Avoid direct contact with your eyes. Keep eyelids gently closed when using Cliradex. We recommend that during the application: 1 - Closes eyes firmly without squinting too much. 2 - Gently wipe across the lid and surrounding skin. Don't try to press too much on your eyelid skin or into the eye's corner (caruncle). 3 - Allow it to air dry briefly (30s) before opening eyes. If your results don’t improve, then please do not continue to use Cliradex as you may have a skin allergy to essential oils. The Cliradex Team

Response from CliradexMar 6, 2023

Hi Virginia, Thank you for your feedback. We understand your concern and want to reassure you there is nothing wrong with the product. Cliradex is a safe product. A tingling sensation is a common occurrence with tea tree oil. If it felt more like a sting/burn, please be assured that it goes away after few applications. • If you're feeling a burning sensation, your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips if you have sensitive skin: 1- Avoid using Cliradex right after bathing. Skin pores may be exfoliated and are more exposed than usual. 2- Wipe gently with Cliradex. 3- Avoid direct contact with your eyes. Keep eyelids gently closed when using Cliradex. We recommend that during the application: 1 - Closes eyes firmly without squinting too much. 2 - Gently wipe across the lid and surrounding skin. Don't try to press too much on your eyelid skin or into the eye's corner (caruncle). 3 - Allow it to air dry briefly (30s) before opening eyes. If your results don’t improve, then please do not continue to use Cliradex as you may have a skin allergy to essential oils. The Cliradex Team

Response from CliradexJan 4, 2023

We stand by our products and services. As discussed via our ticket system, we have sent you a replacement order at no cost. The Cliradex Team

Response from CliradexJan 4, 2023

We stand by our products and services. As discussed via our ticket system, we have sent you a replacement order at no cost. The Cliradex Team

Response from CliradexJan 4, 2023

• If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips for using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the product to air-dry briefly (15-30 seconds) before opening your eyes. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. The Cliradex Team

Response from CliradexJan 4, 2023

Thanks for taking the time to give us your feedback. Cliradex is a safe product. We understand your concern and assure you that a cooling tingling sensation is normal. If you feel burning, you might be experiencing something else. • If you're feeling a burning sensation, your skin may be compromised or wounded. Do not use Cliradex. It may sting, similar to putting alcohol on a wound. The same is possible if you use Cliradex on irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips for using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the product to air-dry briefly (15-30 seconds) before opening your eyes. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. The Cliradex Team