Ann D.
Item still not received
I sent you an email about not receiving my order. Tracking shows it’s been lost in Houston since the 16th. You haven’t responded but sent this survey. I really need my items!

Cliradex eyelid cleansers are natural wipes and foam products to help relieve symptoms of Demodex, blepharitis, meibomian gland disease, stye, chalazion, dry eye disease, rosacea, and other lid diseases.Science-based, Cliradex 4-Terpineol (T4O) formula, extracted from tea tree oil, help restore healthy eyelids by removing Demodex mites and biomaterials. Cliradex is available in towelettes for moderate-to-severe ocular irritation, and foam for mild-to-moderate conditions.
Cliradex (cliradex.com) has 2,176 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ann D.
I sent you an email about not receiving my order. Tracking shows it’s been lost in Houston since the 16th. You haven’t responded but sent this survey. I really need my items!
Olga T.
Their FATHERS DAY promo was false. No 20% discount as advertised.
Customer
I have reoccurring Blepharitis and I was desperate for help. Cliradex is not the answer it did not help me, sorry.
K. S.
I appear to be allergic to the product. After using almost two boxes, my eyelids were bright red and more painful than they had ever been with blephariatis. My opthamlogist has recommended that I discontinue.
Steph
I scheduled an autoship. I received a computer generated email that said it could not be processed. Nobody contacted me to tell me why it couldn’t be processed. With all the scams out there, I didn’t know if this was even a legitimate email. Customer service is extremely inadequate
Response from CliradexApr 21, 2023
When an Autoship order fail, we are sending email notifications to customers. In your case, we sent 2 emails to notify you. Please make sure to remove us from the junk folder.
Arlene M.
On backorder since March 20th. Needed for daily use and I do not have it, today is April 5th.
Mary A.
Horrible case of eczema on eyelids and below eyes shortly after starting this product. Stopped product immediately and eczema is slowly clearing up.
Brenda C.
Cannot use this product, it set my eyes on fire and also caused strong burning and stinging on eyelid/lash line. In my opinion the ingredients are too strong for eye area if you have sensitive eyes or skin.
Response from CliradexMar 29, 2023
Hello Brenda, Thanks for taking the time to give us your feedback. We’re sorry to hear you had a bad experience with Cliradex. Cliradex is a safe product. We understand your concern and would like to assure you that a cooling tingling sensation is normal. If it felt more like a sting/burn, please be assured that it goes away after a few applications. This tingling sensation is a common occurrence with tea tree oil, but a burning sensation is not. If you feel burning, you might be experiencing something else. • If you're feeling a burning sensation, your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips for using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the product to air-dry briefly (15-30 seconds) before opening your eyes. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. If you aren't happy as a result of using our product, contact us at www.cliradex.com. The Cliradex Team