CliradexReviews of cliradex.com

Response from CliradexApr 21, 2021

Hello David, We would like to apologize again for the delay in shipping we have experienced. Our service team was able to take care of your request. Don't hesitate to reach out for nything else. The Cliradex Team

Response from CliradexApr 21, 2021

Hi Britt, We are sorry to hear that. There is no cure for Blepharitis and Cliradex is just one solution to alleviate the symptoms. Don't hesitate to reach out to the team for a refund or replacement. The Cliradex Team

Response from CliradexApr 21, 2021

Hi Joseph, Please receive our sincere apologies. We experience inventory issues in March that delayed delivery to our customers. Everything is back to normal and we hope you will continue to order from us and experience what we can really do. The Cliradex Team

Response from CliradexApr 21, 2021

Thanks for taking the time to give us your feedback. We’re sorry to hear you had a bad experience with Cliradex. We understand your concern and want to reassure you that a cooling tingling sensation is normal. Cliradex® is a natural, preservative-free eyelid, lash, and facial cleanser formulated from the main component of tea tree oil, 4-Terpineol (T4O). This tingling sensation is a common occurrence with tea tree oil, but a burning sensation is not. If you feel burning, you might be experiencing something else. • For instance, if your skin is already compromised or wounded, it will sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • Another reason may be that you're experiencing a reaction to the T4O from the tea tree oil. Here are a few tips for using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the foam or solution to air-dry briefly (15-30 seconds) before opening your eyes. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. If you aren't happy as a result of using our product, contact us at www.cliradex.com or 1-844-425-4723. The Cliradex Team

Response from CliradexApr 21, 2021

Hi Dora, Please receive our sincere apologies. We experience inventory issues in March that delayed delivery to our customers. Everything is back to normal and we hope you will continue to order from us and experience what we can really do. The Cliradex Team

Response from CliradexApr 21, 2021

Hi Elizabeth, We are sorry you had a bad experience with Cliradex. It looks like we drop the ball in properly handling your request. We stand by our products and services. As we may have failed to properly handle the process, we would like to respond to your questions. - First, we issued a full refund for your trouble. - We do have a postal fee for any person that wants to try the product. This is standard practice in many companies. - We did not want to product back because we estimated it was not worth your time and the transportation back to us.

Response from CliradexApr 21, 2021

Hi Karen, Please receive our sincere apologies. We experience inventory issues in February-March that delayed delivery to our customers. Everything is back to normal and we hope you will continue to order from us and experience what we can really do. The Cliradex Team