vA
Company delivered product as expected
Company delivered product as expected

Cliradex eyelid cleansers are natural wipes and foam products to help relieve symptoms of Demodex, blepharitis, meibomian gland disease, stye, chalazion, dry eye disease, rosacea, and other lid diseases.Science-based, Cliradex 4-Terpineol (T4O) formula, extracted from tea tree oil, help restore healthy eyelids by removing Demodex mites and biomaterials. Cliradex is available in towelettes for moderate-to-severe ocular irritation, and foam for mild-to-moderate conditions.
Cliradex (cliradex.com) has 2,176 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Company delivered product as expected
Nicole P.
Order from Amazon if you need it quickly, and not their website! Their website says if you order before 2PM on business days it will ship same day. Well 3 days later my order still hadn’t shipped. I emailed, messaged and posted on Facebook with no response. Finally a couple hours after I complained on Facebook they shipped it. They finally replied to my email and said you have to order by 12 PM for same day shipping. Well then they need to update their website. And they waited 3 business days to ship so they didn’t ship it on time either way. I also used a BOGO coupon code and now I’m reading in other complains that they do that to get rid of extra product that is about to expire so I really hope that’s not the care or I’m going to be really ticked off.
Response from CliradexApr 21, 2021
Hi Nicole, Please receive our sincere apologies. We experience inventory issues in February-March that delayed delivery to our customers. Everything is back to normal and we hope you will continue to order from us and experience what we can really do. The Cliradex Team
Jeaneen S.
On my last order (1) box of wipes seemed dry when you open each of them. One box is fine, other box wipes are dry. I'm hoping thats not the case with this new order.
Christine F.
It's very important to keep your eyes shut tight while using this product!
JB
My eyelashes have been itching since I got lash extensions! It’s been very annoying and I can’t wear mascara. (Yes, I know not to use an old one.) I can’t get more extensions and my lashes are not growing back very well. I thought this product would help me get back to normal but I haven’t been able to use the lid wipes very often because it burns my skin and it smells awful. I can’t wear it to work because of the smell so I just apply the foam when I sleep then wash it off for work. My lashes are still very itchy so I will keep using it out of desperation hoping that the other reviews were correct. It’s been about a week and no change so far.
Kar
Though the wipes work great, 3 packets were completely dried out and not usable when I opened them.
Mary H.
My Clirdex order arrived in only days so I was pleased with that. And I like the convenience of the ready-to-use pads. But I'm disappointed that the solution stings my eyelids. Have considered dipping them in water before using to dilute, but that would probably reduce their effectiveness, right?
Greta M.
I've only been using Cliradex for about a week, so it's hard to gauge how well it's working. I'm only giving three stars because it burns intensely for about a minute, which wasn't mentioned in the ad, and I think it's dishonest. The burning makes me reluctant to continue using because I'm concerned about side effects.
Response from CliradexSep 9, 2020
Hi Greta, Thanks for taking the time to give us your feedback. We’re sorry to hear you had a bad experience with Cliradex. We understand your concern and want to reassure you that a cooling tingling sensation is normal. Cliradex® is a natural, preservative-free eyelid, lash, and facial cleanser formulated from the main component of tea tree oil, 4-Terpineol (T4O). This tingling sensation is a common occurrence with tea tree oil, but a burning sensation is not. If you feel burning, you might be experiencing something else. • For instance, if your skin is already compromised or wounded, it will sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • Another reason may be that you're experiencing a reaction to the T4O from the tea tree oil. Here are a few tips to using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the foam or solution to air-dry briefly (15-30 seconds) before opening your eyes. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. If you aren't happy as a result of using our product, contact us at www.cliradex.com. The Cliradex Team