Donna H.
I placed my order on Oct
I placed my order on Oct. 7th and it arrived Oct. 19th. Twelve days is too long. Revised: Cliradex exceeded any expectation I had with my complaint about a long shipping time. I understood the arrival time was determined by USPS and gave the poor review so Cliradex would know what kind of results they get from the USPS. My past orders, shipped by USPS, have always arrived in 3-4 days. The Cliradex wipes help my eyes tremendously and I will buy them again. Having rosacea and dry eye syndrome, I use a box about every 3 months.
Response from CliradexOct 20, 2020
Dear Donna, Please receive our deepest apologies. Your order was placed on 10/6, shipped on 10/7, but it looks like USPS took that long to deliver to you. Even though it was outside our control, we stand by our products and services and are extending our apologies, as it is not the shopping experience we want you to have. As a token of our appreciation and to compensate you for your patience, we are sending you a courtesy Cliradex Towelettes. Thank you for your patience, and I hope our response will entice you to adjust your review. The Cliradex Team



