CliradexReviews of cliradex.com

Response from CliradexDec 9, 2021

The harshness is not due to the product but to the skin condition. A tingling sensation is a common occurrence with Cliradex, but a burning sensation is not. • If you're feeling a burning sensation, your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). In any case, you should rinse-off and discontinue the use of the product and consult your physician if any of these symptoms develop. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. If you aren't happy as a result of using our product, contact us at www.cliradex.com. The Cliradex Team

Response from CliradexDec 9, 2021

So why 1 star? :(

Response from CliradexNov 5, 2021

"very satisfied" - why only 1 star :( The Cliradex Team

Response from CliradexNov 5, 2021

Thank you for your feedback. We have updated our website performance. We are ready for you. The Cliradex Team

Response from CliradexAug 18, 2021

Dear S., Thank you for your feedback. We've reviewed your recent inquiry regarding our refunds/returns policy. We are sorry to hear you have had difficulties with our product. If you could please fill out the form on the following link: https://biotissue.formstack.com/forms/csqa We took the liberty to offer you a refund as per our policy. Thank you for your patience. The Cliradex Team

Response from CliradexAug 18, 2021

Hi Carolyn A tingling sensation is a common occurrence with Cliradex, but a burning sensation is not. • If you're feeling a burning sensation, your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). In any case, you should rinse-off and discontinue the use of the product and consult your physician if any of these symptoms develop. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. If you aren't happy as a result of using our product, contact us at www.cliradex.com. The Cliradex Team

Response from CliradexAug 18, 2021

Thank you for your patience. Please receive our sincere apologies. Your order shipped on 7/6, but was stuck at USPS. Order arrived on 7/22. We are sorry for this mishap. We hope you give us another chance. The Cliradex Team

Response from CliradexAug 18, 2021

Thank you for your feedback. I want to reassure you there is nothing wrong with the product. Cliradex normally has a fresh, cooling sensation. If you are experiencing a "burning" sensation this may be because the skin is compromised somehow. A useful analogy would be like putting alcohol on a wound. Here are a few tips if you have sensitive skin: 1. Avoid using Cliradex right after bathing. Skin pores may be exfoliated and are more exposed than usual. 2. Wipe gently with Cliradex. 3. Avoid direct contact with your eyes. Keep eyelids gently closed when using Cliradex. We recommend that during the application: 1 - Closes eyes firmly without squinting too much. 2 - Gently wipe Cliradex across the lid and surrounding skin. Don't try to press too much on your eyelid skin or into the eye's corner (caruncle). 3 - Allow Cliradex to air dry briefly (30s) before opening eyes. If your results don't improve, then please do not continue to use Cliradex as you may have a skin allergy to essential oils. Should you have any other questions or concerns, please do not hesitate to contact us either by email at [email protected] or by phone at 1-844-425-4723, 5 days a week from 9 am until 6 pm eastern time.