Dr Lisa A K.
Be careful of shipping status
I think your vendor and/or inventory went awry. I ordered two items on 11/26 and am still "awaiting fulfillment" on them on 12/3. You might want to check and have a better grasp on this as I wasn't expecting this long a wait. It could be COVID has delayed you getting in stuff, too. Something needs to be addressed, be by your vendor or w/i house. I have used you before w/o issue, I think.
Response from ClinicalnutritioncentersMar 6, 2021
Lisa, as you know the year 2020 has come with much struggle regarding supply and shipping issues. So we are sorry for the delay with shipping. Like most companies, we do offer our staff the extra time off to enjoy their time with family during the late fall and winter holidays. Concurrently, our various Brands who are manufacturers provide time off for their staff as well, resulting in supply interruptions. We suggest in the future to be mindful of late November through December each year creating shipping delays due to merchants all trying to ship for the pre-Black Friday through Christmas season. We suggest ordering mid-November for two months of products in order to assist with shipping delays. This past 2020 holiday season was even worse due to Covid restrictions resulting in people making more online orders ever. We do advise to place orders 1-2 weeks in advance of needing products, which will provide a high probability of having the products available from the Brand companies. However, sometimes even the Brands themselves cannot obtain raw materials in time to produce new product runs prior to running out of previous manufacturing bottle supplies at their warehouses. This results in more problems for us than most customers fathom, so all products are not available at all times. Covid has also affected the raw material production industry causing staffing interruptions. Thank you again for your understanding and patience with our services.