Clickshades.comReviews of clickshades.com

This company advertises stock they don’t actually have and if you use PayPal your card gets charged and you have to await a refund. Basically they are borrowing your money without paying you interest.

They sent the wrong size frame and now I can't get in touch with them to do a return. I've tried calling, emailing and the contact us on their website but no response yet. I would like a refund or the correct sized frames that I ordered.

Company withdrew funds for an eyewear purchase and denied withdrawal, despite evidence from my banking institution. Attempted communication x6 via phone and email. Case opened with BBB and financial institution for fraudulent management of customer payment information despite unfulfilled order. This is not a reputable business and operates under multiple online identities. Read other posted consumer reviews before purchasing from this company. Buyer beware.

My story is exactly like another listed. The frame I ordered is likely unavailable. I damaged my long discontinued frame, so I was very happy to see I could get a replacement. I was shocked they charged my credit card, and they did not ship merchandise. Can't get customer service to return my calls or emails. Contacted credit card to dispute charge, hopefully, I will get my money back.

Omg!!! I got frames from them and they broke in 2 days. I contacted them through phone and email. They responded by email once asking for my information and I sent it and they never replied. Omg!!! I'm out of $190!! I got 2 broke frames and they both broke in the same place!! Trust me when I say.... Don't be a fool!! There should be laws against this modern day scam!!

Clickshades.com and Sunoptique.com are the same company. Read Sunoptique reviews. This company is NOT trustworthy.

Extremely pore and extremely unprofessional customer service to say the least, they don't honor the years warranty, frame broke in half two months ago, called them with order to seek warranty replacement. The one year warranty runs out 10/17 no call backs from them to me to find out about my warranty claim. I will be contacting the Consumer Protection Agency, Federal Trade Commission and Better Business Bureau to file a false and misleading internet sales practice against Clickshades, if they, Clickshades want my contact info they can email me...I'll be all ears waiting for a response!

Order number 7422 - 10/19/2015 I ordered Progressives and two choices of styles came up. I chose the one I wanted but evidently it still indicates "Bifocal/Progressives" but if you chose style a it's progressive but if you choose style "B" it's the opposite. Both styles indicate "Bifocal/Progressive" STILL after 2 weeks waiting for a call back from the owner. The most they would do is give 50% off the 2nd pair. The customer service person stated: "most people call to confirm they are getting what they want." Spanish speaking - some English. Unfortunately I do not speak Spanish. But I was doing business with an American Company.