Greg C.
Horrible pay method
Everytime I go to log in need to change password. No one calls you. This is the worst pay method. Horrible
Complete platform for property managers and landlords to bill and collect payments online. Accept credit cards, e-check (ACH) and paper check payments. Integrate with your property management software. You don't even need a website! Call 1.800.533.79...
ClickPay (clickpay.com) has 69 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Greg C.
Everytime I go to log in need to change password. No one calls you. This is the worst pay method. Horrible
Shun Y.
Can’t add bank account to auto paid because they are “not matching” and I manually type in bank account number because u won’t let me copy and paste and after 20 try still not matching when it is literally exactly the same. Same thing with credit card, the made portal just won’t take ur information and keep giving error msg that doesn’t apply.
J T.
Their website really needs updating. I am tired of running into simple issues that could be solved if there were competent IT workers for ClickPay. They're worse than eBay with their outdated coding. It makes no sense how I can't even add a new payment method without their site malfunctioning. Ghetto.
Ahava M.
I was treated like I was an idiot every time I tried to talk to someone, was promised things would get resolved once they reached out to someone. Then was forced to wait for a month for an answer; and then told that the issue can’t be figured out from who they requested; just to have this case closed saying that they proved that the account matches what’s on file and to give a survey even though nothing got resolved I just got thrown around to have more money stolen from me by your company. Which according to your team is the companies policy. I hope everyone gets ride of your services and you have to shut down.
Liz S.
AWFUL SERVICE, I have been trying to add a new property for two days to be able to make online payments and it simply DOESN'T WORK, I have called customer service MANY TIMES and NOBODY KNOWS OR UNDERSTANDS how this works!!! FIRST SERVICE MANAGMENT does not give you another payment option, both services are AWFUL!
Johnny S.
the worst payment processing company ever, you cant trust this guys, I made a payment on July 12th, money withdrawn from my bank on 14th but stupid Bel Air sends me invoice for 2 month. i have send them bank statement about payments I don't know how stupid you should be not to see it.
Deborah G.
I wouldn’t even give them 1 stars but I had to just to write a comment on here. Click pay is the worst they just took money out of my account and now they are saying that they didn’t. So no I don’t have enought money for my rent not only that the wanted to do a conference call with my bank. That is so unprofessional. This is my first time ever using them and I hate it. They are so rude and disrespectful.
Ron
The system is simple and works well My HOA uses ClickPay and it is easy to use and I really appreciate not having to write checks any longer. My balance is there and I can setup Automatic payments and use my credit card.