Complete platform for property managers and landlords to bill and collect payments online. Accept credit cards, e-check (ACH) and paper check payments. Integrate with your property management software. You don't even need a website! Call 1.800.533.79...
ClickPay (clickpay.com) has 69 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Blended B.
Worst app ever. spent many days & hours working with onsite mgmt for Clickpay to list correct amounts from the lease. Mgmt says if Clickpay charges an incorrect fee for payment of different amount than what it says they can’t change it, they have n control over what Clickpay does
Rachel W.
I was initially nervous when something in the website was preventing me from adding a new apartment unit to my account. However, when I called customer service, after waiting in line for 10 minutes, I got connected to a helpful customer representative. It took her only five minutes to resolve the issue. She added the apartment unit to my account for me. Thereafter, I was able to promptly send the payment to my new landlord. Thank goodness for that!
OG
Clickpay is used by thieves to steal money. If your landlord uses Clickpay, they are in bed with criminals. Avoid at all costs.
Lisa S.
My property management just started work with the clickpay. They encouraged to open an account and start my payments in 2023. I registered and got my payID, but was not able to select my address to make a payment. I called them, spent more than an hour waiting for any available agent to figure out what's going on and they disconnected me! Agents online are unavailable as well. It continues to be a horrible company to work with. I don't feel safe making payments via this site. Very bad experience.
H W.
AWFUL is an understatement. These people are ADMITTEDLY "oblivious" and I put that in quotes because they really do KNOW that they're service is UNACCEPTABLY INEPT. The woman June, just told me flat out that, she "has no idea" what her own website is saying in my account. I pay my bill every month through Clickpay and it's been a NIGHTMARE from day one. These people are a disgrace to all business they conduct I.M.O. and based on my BEYOND FRUSTRATING experience with them. THE WORST, and I really mean that. I wish to report these people and I WILL. Good luck to all who have the MISFORTUNE of dealing with this awful excuse for a company.
Jim R.
Used their chat service to figure out why I couldn't make a payment and Felicity was unbelievably rude, telling me 'just contact them for further details,' and then ended the chat.
Lily
My property management just started work with the clickpay. They encouraged to open an account and start my payments in 2023. I registered and got my payID, but was not able to select my address to make a payment. I called them, spent more than an hour waiting for any available agent to figure out what's going on and they disconnected me! Agents online are unavailable as well. Sooo weird company. I don't feel safe making payments via this site. Very bad experience.
nicole A.
BEWARE VERY SHADY COMPANY. THE FEE ARE NOT UPFRONT. THE RECORD KEEPING IS HORRIBLE. THEY HAVE A SYSTEM THAT DOES NOT ALLOW YOU TO SPEAK TO THE MANAGERS. THEY WILL NOT ALLOW YOU TO OPEN A COMPLAINT AS THEY DON WANT THERE STEALING AND MISUSE OF YOUR PAYMENT INFORMATION.
