Kelly K.
I’m not happy because I bought a…
I’m not happy because I bought a voucher prior to Covid. Once Covid came the course was not honoring the voucher. I contacted Click It for a refund but they would only issue a credit. However there are not any decent courses offered in my area now. I would prefer a full refund. This same situation happened with another company offering vouchers and they gave me a 100% refund due to the Covid circumstance. I will continue to support that company.
Response from ClickitgolfSep 25, 2020
Kelly, Saw this and wanted to personally reach out. I will have our customer support manager follow up with you to make this right. As you know the face of golf changed during the past few months. For the first time in recent history, we have had more golfers than tee times! This combined with single rider carts along with larger spacing between tee times gave way to a huge demand for a very small supply. When this happens in economics, the demand outweighing the supply, we see a surge in cost and a race to get the supply (Remember the Toilet Paper a month ago 😊)…Thus, many courses have tee times booked just as fast as they can provide them. That said, there is no need to panic. We fully expect more of a sense of “normalcy” to return in the coming months. At that time we expect things will slow down a bit, the popular tee times will be easier to get & more importantly… the courses will again have a need to discount! FYI - we have over 100 partner courses that we are waiting for to return. #ComingSOON We thank you for contacting ClickitGolf and hope you have a great day! Jason R (President - ClickitGolf)