ClickatellReviews of clickatell.com

Finally switched to their new platform. Began with campaign manager which you have to click on 4 or 5 times before you can get to it. Have scheduled messages that need to be redone but you are unable according to support to delete or modify scheduled messages. This is horrible design. You will basically send a scheduled message indefinitely. No idea who would think up such an idiotic concept of not being able to modify/delete a scheduled campaign. They've stripped variable data out of the new platform. The only variable you can do is the name. They would have been better off just keeps the old platform.

Fabian Rensburg has been looking after our corporate account for many years. It has been an absolute pleasure dealing with Fabian. He has been fantastic in answering questions, sorting out problems, and generally being my 'go to' guy. I hope Clickatell appreciates him as much as I do.

I integrated with Clickatell to send verification codes (OTPs) via their WhatsApp API. Meta made a minor update to their WhatsApp authentication code templates and rather than updating their API, Clickatell simply discontinued the product. WHAT FUNCTIONALITY WILL CLICKATELL CEASE SUPPORTING NEXT? When I contacted Clickatell they first claimed that they never supported this functionality in the first place (a screenshot disproved this lie). Despite initially committing to resolve, they then reneged on the ETA and subsequently proceeded to ignore correspondence. Nearly 3-months has passed since I raised the issue and still no word from them (despite a call with Clickatell management @Adrien where they committed to resolving). I am now left incurring the substantial dev costs of integrating with an alternative SMS/WhatsApp API. @Janine @Adrien @ClickatellManagement would you care to please get back to me here? Meta makes periodic updates to their service, you would have known about this minor impending update for 6+ months but chose not to act. So that others are not left incurring similar cost/effort, what major functionality will you be discontinuing next? ........................... Clickatell states; "You might find Utility templates to be a viable alternative route worth exploring" << I have already told Clickatell FOUR TIMES that if a user attempts to misrepresent an 'authentication' template as a 'utility' template Meta simply rejects the template. Clickatell has chosen to discontinue a core service, they were not willing to explore the prospect of an alternative solution (tagging me along for 4 months in the meantime). Now I am left to incur the substantial cost of reintegrating with another service provider. Avoid this business at all costs so that you avoid a similar fate.

This company is a scam, they have no phone number for customer service, do not respond to any inquiries via their support channel. I have sent multiple emails about the products I purchased and received no replies. Nor can I use the items I have purchased, find another service this one will steal your money. It does seem fairly easy to contact a salesperson which proves this is a scam company. The response from the company below says to email the company at the address provided below, I sent requests for help to that email multiple times prior to leaving this review and have yet to receive a response. I wish the company was as responsive to feedback on Trust Pilot as they were with actual customer help requests.

This thread is about the scam Clickatell As I recently added the new payment system to the system, I noticed that it blocked some of the phones we used in our trials and gave error errors during sending. Then I asked the company for help, but they said that they could not help and they would contact the sms providers. This old dinosaur company, which has been serving poorly for 25 days without any results, is now working for fraud. When I couldn't get a result, they closed my account, which I used for 4-5 years, with its balance, and they don't open it again. I say open a new account and transfer my credit there! They don't accept it either. Fay-yaadh Edwards continues their fraud business with employees named Rutger Painczyk. Do not work with this useless old and no longer sms service instead of dirma, which scams and extorts customers' money. I cursed them all. They deserve so much cursing. I plan to sleep with their mother every night, but without sleep! Now I see that with ads like me, stay away from this fraud company!

scum bag spammers. unsolicited junk mail. f&&k this company. Rubbish, you harvested my email unethically.

For few weeks working with Clickatell (Bradley Cyster), Navan Medical Care has been so grateful. We have received remarkable professional services always on time. He (Bradley Cyster) is the great character with positive attitude in the company. Dr Albert Robert

I recently registered my WhatsApp Business account via Clickatell and received excellent support from the team. With myself that is not a social media expert, Clickatell assisted me step-by-step throughout the entire process. Clickatell is a pleasure to work with and their staff is extremely helpful and knowledgeable. I can without a doubt recommend Clickatell to anyone.