clearlyfiltered.comReviews of clearlyfiltered.com

I have to give respect to the ClearlyFiltered company policies and their customer service. I ordered this pitcher after watching multiple reviews, and I received it in a couple of days. After receiving the pitcher, I primed it as instructed; however, I had a taste issue, the water had a dry aftertaste. I contacted the customer support, and they replied within 24hr gave me further instructions, which I did. It helped, but didn't fix my issue, and I found out that I have small particles in my water, so I contacted customer service again, and they said that these particles are due to hard water in your area. To be honest, I didn't believe them and asked to return my pitcher, and was ordering another one from them as I believed that I may have a faulty item. To my surprise, I was sent an email saying that since you are not satisfied with the pitcher, we have issued you a full refund, and we do not accept returns for any item that has been used. I was very surprised because most of the water filter companies have very bad reputations when it comes to polices and returns. Not ClearlyFiltered though, they lived to their word, and with no questions asked, I received my refund. As for the pitcher, the aftertaste vanished after priming the filter and filling the pitcher multiple times, and the particles are hard water, as they said. I compared a friend's pitcher with mine, and his had particles as well. I felt I owed them at least a review to thank them for being transparent and honest. I hope this review helps other customers to feel safe buying and dealing with this company.

Love the quality of the water and the fact the filters also filter out fluoride. But the pitcher design is not ideal. The spout needs to have a bit of a lip or a better design. It's a big container and pouring small amounts from it is not ideal (i.e. into a small cup). The large spout is great for filling a humidifier quickly but not so great for every day pouring to drink. I would love to see a design fix albeit I already own the current design. Hoping Clearly Filtered sees this review.

I've had nothing but great experiences from this brand; their filters work wonderfully and the water truly tastes better than tap in so many ways. The filters also leave minerals in the water - increasing TDS. Common misconception that TDS should be zero. It should not. The minerals in water are necessary for us to intake, and count as TDS. They have third-party testing as well as in-house which is likely the most thorough out of any brands.

Makes me feel safer from toxins in the water.

I have been with this great company for years and i will be with them forever. Their water system (3 pitchers) are reasonably priced and worth every penny. Pure water is very important to me with cancer(remission) and my furbabies. Their business ethics are the top of the line. So kind. They answer any questions you may have. I am so pleased and I truly recommend this product... for your health. Cheers!

Very happy with my purchase of this filter.

I LOVE THIS WATER FILTER, A BEAUTY TO LOOK AT AND FILTERS QUICKLY. WATER TASTES GREAT.

My replacement filters arrived in good shape and in a timely manner. They are easy to replace. However, the process to press water into the filter to rinse it is cumbersome. The flavor of the water is excellent.