ClearlyDevReviews of clearlydev.com

Response from ClearlyDevJun 14, 2024

Hello MarkiiPHGaming, Thank you for your feedback regarding the website speed. We apologise for any inconvenience you experienced. Since your review, we have upgraded our server infrastructure to significantly improve the site’s performance. We're committed to providing a smooth and efficient user experience, and we hope you'll notice the positive changes. If you have any further concerns or suggestions, please feel free to reach out to our support team at [email protected] We appreciate your patience and understanding. Best regards, ClearlyDev Team

Response from ClearlyDevJun 14, 2024

Hello Alex, We are sorry to hear that the items you purchased did not work as expected. Please contact the seller directly using the blue 'Ask a Question' button on the product pages or the 'Inquiry' button on each store's page. If the seller does not respond or resolve the issue within 5 working days, you can reach out to our support team with evidence that the products do not work. We will then consider a refund for your purchase. We apologise for any inconvenience this has caused and are committed to helping you resolve this matter. Thank you for your understanding. Best regards, ClearlyDev Team

Response from ClearlyDevJun 21, 2024

Hello Hayden, We understand how important timely withdrawals are for our sellers. Since this review, we have made improvements to our withdrawal process and it is now faster than ever! Please contact our support team at [email protected] if you require any assistance and we will be more than happy to assist! Unfortunately, we have no plans to accept PayPal due to past difficulties with sellers accounts being closed and money being lost as a result. Kind regards, ClearlyDev Team

Response from ClearlyDevJun 21, 2024

Hello Dylan, We are thrilled to hear that our platform has been beneficial for your café group, helping you attract members and achieve such great results. Your kind words about the build quality and your recommendation mean a lot to us. We strive to provide the best possible experience for our users, and it's wonderful to know we've met your expectations. If you ever need any assistance or have any suggestions, please don't hesitate to reach out. We look forward to continuing to support your success! Best wishes, ClearlyDev Team

Response from ClearlyDevJun 21, 2024

Hello F Dogge, Thank you for your feedback, and we apologise for the delays you experienced with our ticket response times. Since your review, we have made significant improvements to our support response times to ensure you receive timely assistance. Additionally, we are actively monitoring stores to ensure compliance with our terms of service and to maintain a trustworthy environment for customers. Your concerns are important to us, and we are committed to providing a reliable and positive experience. If you have any further issues or need assistance, please don't hesitate to reach out to our support team at [email protected] Kind regards, ClearlyDev Team