ClearcoverAffordable car insurance that’s smarter, faster and puts your needs above all else, helping you make informed decisions every step of the way. Through our award-winning app, we offer the industry’s fastest claims, easy payments and convenient policy management.
Clearcover (clearcover.com) has 339 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Aja
I honestly believe this to be one of the best auto insurance companies out there! I believe I will continue to utilize this insurance company for as long as I need to. Aja
Response from ClearcoverSep 4, 2018
Thank you, Aja! We are so glad to hear that you are happy with your experience. We'll keep working hard to keep you happy and look forward to having you as our customer for a long time.
Royce
No claims thus far. But it took nearly 2 months for them to correct my banking information from which my payments were to be deducted and to stop sending me threatening cancellation notices. This was even after my bank got involved and confirmed my information was correct.
Response from ClearcoverAug 31, 2018
Thank you for your feedback, Royce. We do everything we can to satisfy our customers, but in your case a bug in our payment system resulted in you having a poor experience. It's our fault, and we want to own it and apologize to you again. We appreciate your patience and that you've stayed a Clearcover customer. We look forward to exceeding your expectations moving forward.
Deborah
The customer service people were polite and very knowledgeable. They looked for the best deal for me at an affordable rate. They were friendly and followed up with phone calls rapidly and with kindness.
Response from ClearcoverAug 31, 2018
Deborah, we're so happy to hear you enjoyed interacting with our Customer Advocates. Please feel free to reach out any time you need us!
Kelsey
Saved hundreds of dollars on my policy compared to my previous company. Also I'm glad to go paperless and can access everything via an app.
Response from ClearcoverAug 31, 2018
We're so happy to hear you like our app, Kelsey! We are glad to have you as a customer and hope you are finding more fun things than car insurance to spend your savings on :)
Jason
I admire how the company maintains a reasonable premium and has great customer service representatives. Unfortunately, I was misinformed or misunderstood the company's policy on stopping payments. Aside from this mishap, the service has been well above average.
Response from ClearcoverAug 31, 2018
Hi, Jason. I'm sorry that the experience wasn't exactly what you expected, but we are so happy to hear that even with the misunderstanding you are satisfied with your Clearcover experience. We look forward to continuing to serve you well while keeping our rates low.
Jennifer
Easy to use easy to access and great service
Response from ClearcoverAug 31, 2018
Thanks, Jennifer! We're happy to have you as a customer!
Joseph
I did have to make a phone call in regards to my policy when applying online, the system would not originally finalize the policy agreement, The representative made it a very easy phone call. The company saved me approximately $28 a month so in a 6 month policy period $168 total savings. I have full coverage also on my vehicle. I am waiting for the 1st payment to come out of my account electronically, hoping that goes smoothly. The only things that is kind of an issue is when printing out your ID cards it doesn't give specific information on your policy number and who to call if you required assistance, and when it prints out of your computer it is quite large in size. I know there is a phone app but that really isn't much help if you have an accident. Just my observation. Wish it was in a format that you can place in your vehicle for identification more easily. Showing a police officer if required in an App is not the best decision making on the companies part.
Response from ClearcoverAug 31, 2018
Thank you for your feedback, Joseph. We are happy to have you as a customer and want to make sure we meet your expectations. We're sorry that we didn't with the ID card. I just had one of our Customer Advocates send you a paper copy of your ID card along with relevant phone numbers and policy information needed should anything happen. It should arrive in the mail within the next week. Please reach out to us if there is anything else we can do by emailing [email protected].
Julio
Exelent,every thing is quickly and fast !
Response from ClearcoverAug 31, 2018
Thank you, Julio! We're glad you're happy with Clearcover!
