BackgroundChecks.com (fka ClearChecks)Reviews of clearchecks.com

1.1151 reviews
Administration & Services
South University Boulevard 5190, Greenwood Village, Colorado

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BackgroundChecks.com (fka ClearChecks)

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About BackgroundChecks.com (fka ClearChecks)

ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. We help businesses make informed hiring decisions with easy-to-use online background checks, transparent pricing, and helpful customer support.Our platform brings employment background screening into one convenient workflow. Depending on the package and services selected, employers can access criminal record searches, employment and education verification, motor vehicle records, and drug screening. From hiring your first employee to managing ongoing screening needs, we make it easier to order checks, track progress, and review results.We believe employers should understand what they are purchasing. Our pay-as-you-go packages explain the searches included, with applicable state and county access fees disclosed during ordering. These third-party fees are passed through at cost, without markup.Our online tools help employers manage applicant invitations, consent, report review, and adverse action workflows. Applicants can also raise disputes about information in their reports. We combine straightforward technology with support to help customers navigate questions about their orders and screening results.Important clarification: This profile represents the US business ClearChecks.com, now BackgroundChecks.com. It does not represent a separate UK business with a similar name. If your feedback concerns a UK DBS application or a purchase from another website, please check your order confirmation to ensure your review reaches the correct company.Learn more about our current services and pricing at https://www.backgroundchecks.com.

BackgroundChecks.com (fka ClearChecks) (clearchecks.com) has 151 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.

Also known as: clearchecks.com
Website: clearchecks.com
Category: Administration & Services
Location: Greenwood Village, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About BackgroundChecks.com (fka ClearChecks)

BackgroundChecks.com (fka ClearChecks) (clearchecks.com) has 151 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.

Also known as: clearchecks.com
Website: clearchecks.com
Category: Administration & Services
Location: Greenwood Village, Colorado
Listed on Five Star Index: 2026

Bobo C.

Sep 29, 2021

Many hidden costs and hidden additional timeframes!

Many hidden costs!! We wanted a quick service for an Enhanced DBS, it is a long process involving a lot of logging out and in again to get through all the steps. Once you've uploaded the ID documents the button to click to get to the next step is very hard to see. You think that's it but no, clear check doesn't even verify the ID documents for you! You have to pay £11+ EXTRA to get these verified by EXTERNAL companies, Post Office, notary public etc. and THEN after that is done you can upload the pictures of the certified and verified IDs and THEN they take up to 14 days "from acceptance" to REVIEW that AGAIN! What they construe "acceptance" to mean remains to be seen, hopefully it means "receipt" in their system and not when someone decides they feel like looking at it. This should be provided by the Post Office as a whole package or the government should give the contract to a company which can actually offer a one-stop-shop service and a single set of fees with no hidden costs. The WORST thing is you cannot actually log in to complete the next step of your application on the actual clear check website. Even if you never closed the tab from the previous day when you were on the previous step. You can only access your application with the link from the ONE email they sent at the start! Totally inconvenient.

Response from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026

Hi Bobo, there may be a mix-up between businesses, given your description of an enhanced DBS application and the verification process you describe. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please check the business website on your order confirmation. If your purchase was with a separate UK company, consider updating or relocating your review to its corresponding profile so your feedback reaches the business involved.