Cleanster.comReviews of cleanster.com

This company never has the correct info for the units to be cleaned or when delivering groceries, the codes are incorrect or they done have gate codes, the pay is extremely low for cleaning, the last job i did which was 7 days ago, I still haven't been paid for, they don't answer the phone, won't return calls, don't text back unless they need something from you. I finally got an answer this morning with the excuse that there having high amount of payment transactions that's why I haven't been paid yet....????? Also, I'll have to wait until tomorrow to see if it's get paid when the billing department is in. Now I'm behind.

I have completed around 80 different jobs for this company and I’m very frustrated with them because I’ve been waiting for weeks to get paid for eight jobs that I completed. This is the third or fourth time I’ve gone through this and I know for a fact they get paid for the cleaners even go to the job All these excuses they’re changing software or is that but how many times can they use that excuse over and over again, I think all of us need to come together and file some kind of legal action against them because on top of that I found out that several customers left tips for me and I’ve never received any of those. I didn’t even know we could get tips on there so I’m not gonna work for a company that continues to scam its employees it’s disgusting and Something needs to change. I’ve talked to Michelle, Margie and Faye and they all say the same thing which is a whole bunch of BS.

Minutieux. Pro. Agréable… et un rendu du nettoyage de ma voiture incroyable. N’hésitez surtout pas, il vous rendra votre voiture propre comme vous ne l’avez jamais vu ( et en plus elle sent trop bon 🤤)

Working for this company has been really unprofessional. I’ve done my best to contact anyone regarding my payment and have yet to receive a response. This is a fraud! I’ve worked multiple jobs and waited 30 days to be paid and still NOTHING. No one answers the phone, no reply to emails and no response to Messages.

They do not pay for services completed successfully. They do not care if you drive 1 hour away on your dime and are unable to complete the job due to their 3rd party system booking & staff incompetence. They do not care you will drive 1 hour home on your dime. They will keep any digital tips clients leave for cleaners at checkout. A CLASS ACTION LAWSUIT IS INEVITABLE.

I worked as a cleaner through CleansterPro and was never paid for a job where I cleaned a house for over six hours. I arrived on time, stayed for the entire scheduled shift (9 a.m. – 2 p.m.), completed the assigned tasks, and submitted before and after photos as required. When I finished, I notified Cleanster through the app. Despite this, I did not receive payment. I contacted Cleanster multiple times by message and phone with no response. Weeks later, a payment briefly appeared in the app with a notice that it would take 5–6 business days to deposit — then it was deleted. I was later told I would not be paid because two rooms were not completed, even though the scheduled time had ended and I fulfilled the hours I was assigned. It has now been four weeks, and I am still unpaid for labor I completed. This experience has been extremely frustrating and unprofessional. Cleaners should not have to chase payment or fear having wages removed after completing a job. I do not recommend working for CleansterPro unless payment practices and support communication improve.

I will like to apply zero stars, the worst ever. That are literally scam artist, fraudulent they take take take never give, take your money to sign on for jobs than early assign jobs, they never pay fairly or even at all,I am disgusted with this cleanster company, they have failed once when going by the name of Tidy and I worked with them as well and had exactly the same issues, they obviously haven't learned from their mistakes, now they're all over LinkedIn boosting about there progress with property managing companies but yet never pay there cleaners, they received a loan for 3 million dollars claiming to support there cleaners with on timely payments but yet I'm here to tell you it's fraudulent that haven't paid me promised to but have me the run around and still hasn't paid me, I'm sure they doing this to allot of cleaners making excuses that it's due to the change in payment platforms but yet they've been using this same excuse, if you can't pay your cleaners you can't run a company duh common sense, have some integrity be honest about it allow the cleaner to decide but no you rather choose to deceive. Well it's time everyone gets together and get these scammers out of business so they can stop taking advantage of people, we don't need to do a class action case, we can all file individually with a paupers affidavit, we won't have to pay anything out of pocket, take them to court evidence document everything and they broke the law and you have proof therefore you win and they will now have to pay court cost, what they owe and for emotional distress and of financial set back this has caused. I was really disappointed in them I thought this was gonna be something I could gain from but instead lost more than I gained way more loss than gain, A ongoing headache and these people are heartless they just really don't care. That's the close and personal truth.SMH in disappointment. 🛑 WARNING DO NOT PUT YOUR TRUST IN CLEANSTER. THAT ARE FRAUDULENT🛑😩

They stopped paying me after i cleaned for them the 3rd time. They havent paid me for 3 jobs i completed!