Cleanster.comReviews of cleanster.com

Do not book. This company are lying scammers. I booked two weeks in advance. I noticed on the app that a cleaner hadn’t been confirmed 3 days before the clean was booked. I reached out and they assured me that everything was in hand. After taking payment and after the clean was booked they got in touch to tell me unfortunately they hadn’t been able to arrange a cleaner.

How bout us cleaners file theft of services and put Liens on places we already cleaned

I used Cleanster back in May, and while the cleaner that came provided great service, the real issues came weeks later. I sadly found out that Cleanster never paid the cleaner. They charged my card, debited the money, and 30 days past, and the cleaner was obviously upset, and so I paid her directly, and gave her a big tip. She came back to my house, showed me the app on her phone, showed me she reached out several times about the issues, and zero response. She's a working mother, and the cleaning app she signed up for, performed the job for, and did well never paid her. After some Google searching, I found this was sadly the norm for this company. They charge clients, but don't pay out the cleaners. Another case of Fraud in America. It's also very sad because I connected professionally with Derrick, one of the founders. Very nice guy, we had good conversations, and even discussed the possibility of working together professionally. However, after reaching back out to him regarding the issue, as you could assume, nothing but crickets. Zero response. I strongly suggest you do not use this company, unless you want the outcome I wrote about above. To Derrick, be ethical and professional to your cleaners, and your clients. Karma is a real thing, and nobody is exempt from it.

Cleaning pro is the best love work with them got more clients

They don't give you jobs . Its sporadic. They don't pay you. Its more than 2weeks and im still waiting to receive my pay. No response.

I spent $25 on a background check to get one job in a two month time period. One job that paid $80 for 6 hours of work. It took Cleanster a month and many texts and emails asking for my pay for them to send it to my Venmo. The company is a scam. The owners Derrick & Gloria do not care about their employees. It took threatening with a class action to even be paid. BEWARE OD THIS COMPANY!

I can't really speak on a positive experience quite yet until I get paid but the reps are pretty nice and helpful. Once I receive my payment I can update the stars. But the client I cleaned for was very nice.

I use them for my business (Gym) and also when I had to move out, they did a deep cleaning move out. Consistently good service for both my gym bathrooms/shower area. Very affordable for weekly cleaning. Would recommend!