Clean OriginReviews of cleanorigin.com

I had the best experience working with the Clean Origin team to pick out a diamond and ring that my fiance absolutely loves! I research for days and days on the safest/best online jeweler and decided to go with Clean Origin. I100% recommend this company. Great quality and great customer service.

The lab grown diamonds are priced competitively with other online Jewelers if not the best, better than Brilliant Earth, James Allen, the Foundry. The customer response and customer service is superb, they are really understanding and willing to work with their customers. The website was easy to navigate and I love the 3d videos of the diamonds as well as the rings. They have a "100 day no questions asked return policy" and it is exactly that! No fine print! I gave them 4 Stars instead of 5 because the setting/ring that arrived wasn't exactly what I expected. The prongs holding the diamond was off. I contacted customer service and they were more than willing to rectify the issue. They'll send you return labels for two day shipping through FedEx. My overall experience has been positive other than I would like them to have better quality assurance with the end product. If the ring would have arrived perfectly set, we would have just kept it. With that, we started looking at other options for the setting. I ended up opting to keep my diamond and had it set at a local jeweler. I decided to go this route as I didn't want to have to contact the company in a few years when a paved small diamond fall out, etc. The local jeweler offered a lifetime warranty for the setting and band, including wear and tear, plating, resizing, and any other thing that may be need to be fixed. I paid twice as much for the setting and for them to mount the diamond but the lifetime warranty was what sold me. I wish the online Jewelers had better warranties but honestly, none of the online retailers offered anything more than a year at best and that doesn't include wear and tear. They only cover manufacturer defects. We needed to have the piece of mind and be rest assured that we're covered for life. With that being said, I'd still recommend Clean origin. They have the best price on the market for diamonds and ring settings.

I was skeptical of how affordable these lab grown diamonds were. So as soon the diamond came in 2-3 business days later I immediately took it to my jeweler to verify its authenticity. He was certain that this was a lab created diamond and not some imitation rock. These prices can’t be beat and it was a very simple process. My fiancé loves her new ring. Just note that seeing as they are IGI certified the stone you select may be graded a little more leniently than if it were a GIA certified stone. I believe the stone i bought was graded appropriately. But if your SO has a certain clarity, and color in mind, keep in mind there is a small chance that if it were to be reappraised by a GIA certified appraiser, it could be classified as a different grade. It’s all subjective though.

Clean Origin has excellent customer service with excellent products at the best prices! I highly recommend them for any jewelry needs.

I was uneasy about ordering a diamond online. I called in to the company and tony answered. He was very polite and seemed honest. So I ordered the diamond and it came the next day. The quality was higher than I expected which was a pleasant surprise and it tested as a real diamond at my jewlers shop. I definitely recommend using this company