Aaron P.
Received quick, but came with issues...
Ordered an engagement ring and received it quickly and on time. However, the setting was not put on properly and the diamond was actually curved to the left instead of straight as it should be. There were also scratches on the ring and setting, which should have been buffed out. Phone number take many tries to get through but finally spoke with an agent. Informed him I need it back by July 9th and he said he would do his best to get it fixed. I am still waiting now 2 days later on an email with return instructions to send back the ring, so my hopes are not high as of now. Very frustrating and when I try calling today it just goes straight to a VM with computer voice saying no one is available to take my call and to leave a message. As of now not happy at all. I will update by July 9th to see if anything changes. I sure hope it does.