Nancy T.
Surprise
Surprise! Surprise! I finally received my refrigerator filters, and they appear to be just fine although it took nearly a month to get them. I had read the the negative reviews, but I took a chance because only this company offered the exact product number I needed. In addition, they were much cheaper than what I had paid in the past. It was worth a try, and I did use PayPal to avoid giving them my credit card details. It didn't bode well that my card was billed immediately after I ordered, but I guess all's well that ends well. I called customer service after about two weeks of silence. Someone answered immediately and was reasonably genial, considering that I wasn't. If the filters don't last as long as the more expensive ones, at least I got three for the price of one from Sears.
Response from ClatteransJun 3, 2020
Hi Nancy, We are so sorry if you experienced a delay in the delivery. Rest assured we will do our best to improve our services. Should you need further assistance, please do not hesitate to ring us. Stay safe.



