Classique CarriesIndulge in luxury and sophistication with Classique Carries - a premier online store offering a stunning array of bags, fashion, and jewelry. Find the perfect piece to express your individuality. Elevate your style today!
Classique Carries (classiquecarries.com) has 51 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Henning K.
Har modtaget vare (taske), som skulle bruges som julegave. Farven på varen faldt ikke i modtagers smag, hvorfor jeg kontaktede leverandør med henblik på returnering. Det viser sig til stor forundren, ikke at kunne lade sig gøre, da varen er købt som tilbudsvare. Hold Jer væk fra denne leverandør medmindre I er helt sikker på varen ikke skal byttes.
Isidora G.
I don’t understand the bad reviews? I literally had the best customer service experience buying from them! Yes it took a little time to arrive but it is mentioned in the website when you buy the item. So it’s wierd people write bad stuff about delivery when it is literally mentioned on the website?! Also the two bags i bought is fricking gorgeous and I got a discount. I def recommend 😌
Response from Classique CarriesDec 20, 2023
Thank you so much Isidora for your kind words, we appreciate your trust in our brand. We're doing our best to provide the best quality bags and customer service to make of Classique Carries a great brand. Best regards
Sidsel D.
Ordre #4157. Da kom pakken, jippi ! Tok så lang tid at jeg trodde den ikke kom i det hele tatt.😊
Response from Classique CarriesDec 15, 2023
Hei der! Så fantastisk å høre at pakken endelig kom! Beklager så mye for ventetiden, det er alltid litt nervøst når leveringen tar litt ekstra tid. Takk for din tålmodighet! Vi setter stor pris på din støtte og forståelse. Håper produktet lever opp til forventningene dine! Hvis du trenger noe mer, ikke nøl med å gi oss beskjed. Tusen takk for din bestilling og tilbakemelding!
Lise V.
Jeg bestilte 14. nov. 2023 en taske til mit barnebarn og pengene blev trukket prompte. Men ingen ordrebekræftelse. Nu har jeg skrevet til dem 2 gange - endnu ingen reaktion. Forbrugerombudsmanden skal måske kontaktes.
Response from Classique CarriesDec 5, 2023
Hi Lise! We sincerely apologize for the inconvenience you've faced. Upon reviewing your order, we've found that the confirmation email was indeed sent to your registered email address, [email protected], on November 23rd. It's possible that there might have been an issue with email delivery, and we understand your frustration in this matter. To ensure you have all the necessary information, we've re-sent the confirmation email to the same address. If you don't receive it shortly, we kindly suggest checking your spam or promotions folder. Your trust means a lot to us, and we're committed to resolving any issues you may have. Should you require further assistance, please don't hesitate to reach out to our email. Warm regards!
Harry H.
Took well over a month to arive
Response from Classique CarriesDec 5, 2023
Hello Harry! 🌟 We're truly sorry for the delay you experienced with your order. We're continuously working to improve our delivery times, and we understand how frustrating delays can be. Your patience means a lot to us! We're committed to making your next experience even better. Should you need any assistance or have further questions, please feel free to reach out to us directly. Your satisfaction is our top priority! 🚀🌈 Best regards!
Cecilie
They took my money and didn’t send my bag😡 Don’t buy anything from this place
Response from Classique CarriesDec 15, 2023
Hey Cecilie! We're bummed out that you're feeling this way. 😔 We've got your back, and we've actually sent you all the deets about your order confirmation and the exciting journey your bag's been on. 🚚 From the moment you hit "order" to its current status, we've been totally transparent about its adventure. Your satisfaction is key, and we're all about making sure that bag finds its way to you! Need more scoop or details? Just shout out – we're here to help! 🌟👜
Judith
Beautiful roomy bag delivered very quickly. Love this bag.
Response from Classique CarriesDec 5, 2023
Hey Judith! 😊👜 Thank you so much for your kind words! Wishing you loads of joy with your fabulous new bag! ✨🌟 Warm regards!
S S.
The order came a month later. After 15 days, since placing the order, I informed customer service that there was no update on the order. They reassured me to wait a bit and so I waited. After about a month I saw that there were still no updates, I informed customer service, thats when the order got shipped to destination country. Then a week later, I got irritated writing my third email asking for refund and thats when it was delivered 3 days later. The product itself isnt of great quality. It was definitely a poor experience purchasing this bag from classique carriers. I will not be purchasing from here in the future. I do hope that they take this review as constructive as improve their services.
Response from Classique CarriesDec 5, 2023
I'm really sorry to hear about your experience. 🙁 We truly apologize for the delay and any inconvenience caused. That's definitely not the kind of service we aim to provide. Your feedback is incredibly valuable to us, and we're actively working on improving our services. As a gesture of our sincere apology, we'd like to offer you a surprise in your email inbox. 🎁✨ You'll find a special 50% discount coupon as a token of our gratitude for your patience and understanding. We genuinely hope to make it up to you and regain your trust in our brand.
