Clarity TradersReviews of claritytraders.com

Nadea and Ika are amazing and Thank you so much for all your help.

She was straight forward, she could clarify my doubt with just a sentence, she speaks calmly and welcoming. She didn't keep me waiting for to long just for a response which made it engaging to chat with, I would have loved to continue my conversation if not that it was a customer support, I mean it's now more than just a customer support. I got clarity on everything with just about 3-4 chats which is amazing, Thanks to IKA 💯.

Great customer service received from Anisya. Anisya, was great to work with and answered all of my questions knowledgeably and professionally. Her response time was great and I am thankful for the customer service experience I had. Great job Anisya!

fast good supports

Anisya is a very nice & informative lady - she was able to have my concern expedited to the correct department & my issue was resolved within a quarter of the day

spent months following the rules, passing evaluations, and stacking 6 accounts, trading exactly as instructed, only to have my payout denied using vague language that made no sense. The explanation I received was that my “overall execution methodology” violated their standards. Not one specific trade was identified. Not a single rule violation was cited. Instead, they relied on broad, subjective wording that appears impossible for traders to verify or correct. They did not mention one single rule and couldn’t answer the same question in 3 emails in a row. They basically couldn't answer a simple question.. “Which rule did i break?” How can anyone be expected to comply with rules that aren’t clearly defined? These guys are a joke and i will be following with a complaint to the CFTC. When firms sell trading challenges, collect fees from thousands of traders, and then use vague or undefined rule interpretations to deny payouts after traders become profitable, it creates the appearance of a predatory business model. If your real policy is that you can reject payouts whenever you don’t like someone’s “execution methodology,” or basically when someone scales their acct to hundreds of thousands of dollars then say that upfront instead of advertising funded accounts and payouts. A prop firm’s job is to create objective trading rules. Disclose them and follow through. Not subjective opinions after you’ve earned a payout. Or in my case several amounting to 6 figures. My experience left me with the impression that the rules can change when it’s time to pay. I would encourage anyone considering this firm to ask one simple question before risking their time and money: “What exactly constitutes an unacceptable execution methodology? Are they going to pay me? Will they use a lame excuse because the clarity aka MambaFX team is a scam and they make money off evaluations but they have few buyers that they have to incentivize with 50% off, bottom line theyre broke and have no money to pay with? Because taking from Pete to pay Paul doesnt work and its called a Ponzi. Remember 50% off = red flag

Very fast and quick support when i needed information about the refund Guarantee i was assisted by Nadea

My account was failed for reasons that I believe were unfair, and despite sending numerous emails, I still have not received a clear, detailed explanation of what actually happened. Every response I received was generic, simply stating that the decision was final, without providing evidence or explaining the specific trades or rule violations. A professional prop firm should be transparent and willing to explain its decisions, especially when a trader requests clarification multiple times. Instead, I felt ignored and left without answers. The lack of communication, transparency, and support has been very frustrating. Based on my experience, I cannot recommend Clarity Traders. I expect a proper response to my emails and a thorough review of my case. I hope this matter can be resolved fairly, with a detailed explanation of what happened and an appropriate solution. I sincerely hope the company improves its customer support, transparency, and the way it handles traders' concerns in the future.