ClarendaleReviews of clarendale.co

I ordered 2 dressed that were not well made, no label, lacking spandex as noted, sewing was loose, and return experience was awful. The phone was NOT answered, emails were responded with 3 offers to keep at a discount (the amount kept going down) but it was 2 dresses in 2 sizes and quality NOT good. I FINALLY was an allowed to return and got a refund. It was such a hassle! Took from 9/2-9/22 to get my return done & about 10 emails.

Please do not purchase from this company! They are a scam, and you likely will never get your money back. Their product is worse quality that Temu or Shein. (Clarendale is in Hong Kong). The shipping is extremely slow, the clothing is terrible quality, and they do not want to give a refund. I got sucked in unfortunately, and made a $236 purchase. About 2 weeks later I received some of the items. One item was something I did not order, and another item I did order was not there. After many, many back and forth emails with them, I finally was reimbursed for the item I did not receive. However, I told them I wanted to return the 4 other items due to poor quality and fit. They require you send them pictures, which I did. They then went back and forth with me for several days, first offering a 20% refund if I keep the items, then a 30% refund, then a 40% refund to keep them. I refused all offers, as these items are worthless to me. They finally sent me a form with which to return the items. I completed this form and sent them back, at my own expense of $27. It has now been 3 weeks, and no refund, no response from Clarendale. I have verified that the package was delivered to them over 2 weeks ago. They still owe me $160, and I believe I will never receive that refund. I am hoping others will not make the same mistake! As you can see, Clarendale has responded to my review, asking that I contact them so they can resolve the issue. However, I have already done so many times, and there is no resolution! Again, I caution anyone considering purchasing from this company, do not risk it. You should also be aware that the reason there are some positive reviews for them is that they offer customers the opportunity to get a reduced price on orders if they submit a 5 star review.

It’s been 10 emails and they still have not answered my question about the return address and have not agreed to refund me my money. Cheap clothing. Looks cheap. Feels cheap. DO NOT BUY FROM THIS COMPANY. NO PHONE NUMBER EITHER!

Bathing suits bottoms are not lined. Not apparent in product description or pictures. They will not give me a full refund plus shipping.

Customer Service is very PAINFUL to do a return they act like it is an easy service. Ladies do not fall for this all I can say is it has been a Painful event. They don't tell you to reorder online the communication between them and customer is awful and you cannot call them its all via email. Do not order unless you know for sure it will fit you.

I ordered a dress online in early August which took 3+ weeks to arrive. The quality was extremely poor and product was definitely overpriced. I contacted Customer Support to initiate return. It took 3 days to get a response which instructed that I needed to take pictures of the item and upload so that Clarendale could tell me whether or not they would accept my return. It took another week to get a response authorizing my return. However, I was not provided instructions on how to make return. Instead, I received 3 susequent emails offering to let me keep the product in exchange for a discounted price and credit. After refusing the offers, I was finally given permission to submit the return which I promptly did on 9/9/2026. Tracking showed that item was returned on 9/14/2026 but it was not until I sent up a follow-up email on 9/24/2026 that the return and refund was finally made. This was anything but a "hassle-free return" of a very inferior quality item.

I ordered 2 pants outfits. Shipping took forever to get. When they arrived they did not fit and the material was awful. They were nothing like they advertised. The material was totally misrepresented. I contacted them the same day I received them telling them I wanted a full refund. They emailed me back and offered me a store credit of 120%. I emailed them back and told them again I did not want a store credit I want a full refund. I have not heard back from them after sending numerous emails. I have now filed a dispute with Visa and am awaiting a response to get my money back.

I ordered the hummingbird ,bluebird cardinal kits worse things ever. Missing items colors not as shown no pattern Beware of ordering from this place,I think they are a fraud.I requested a refund but no reply