ClarendaleReviews of clarendale.co

Hände weg! Ramsch von Hongkong! Nicht brauchbar. Habe ein Kleid gekauft. Gebe es jetzt in der Textilsammlung. Habe es nicht mal angezogen, sah furchtbar aus.

Products were sent balled up in the smallest bag I have ever seen. Buyer beware. The pants were so light weight you could see right through them. Wrinkled cheap material, pants would have to be ironed. Ironed, indeed: you have got to be joking. Take your time and read reviews. We customers have had ENOUGH

I ordered three dresses (size XS) and was very disappointed when they arrived. The dresses were advertised with 3/4 length sleeves - their own product page says so - but arrived with full-length sleeves. As a true XS, the fit was so oversized they looked like robes, nothing like what was pictured. What made it worse was the customer service experience. I was offered a 40% partial refund, then a replacement order, and had to send multiple follow-up emails just to get responses. They even suggested I donate the dresses to charity, or try to resell them myself for a 40% refund. Their own website promises a full refund under their 30-day trial policy if the item doesn't look right - and their refunds policy page - yet honoring that has been a real struggle for them! Still unresolved as of this review, but I will be happy to dispute this charge with my credit card company if I do not get a refund by the end of the day. I have plenty of evidence to show my card issuer which will only cost Clarendale more money than the refund would have.

So far they deserve 0 stars! I purchased a dress. It was did not fit. I went onto the web site to arrange for a return and refund. The web site makes returns next to impossible - you have to send an email to customer service. Customer service doesn't believe that the product was delivered. I had to send photos from the shipper. I asked for a return - to get one they are expecting me to send them a photo of the dress and then they will "find the best solution for you". NO! I expect to return this item and get a full refund - is the best solution for me.

I ordered 3 bras size 3x. I received 3 bras that were not the size I ordered. They were extremely small. I paid $106 for these bras. I contacted them and explained the issue and was asked if I wanted replacements. I agreed to the replacements but mentioned that I did not notice any other sizes on the website I ordered from. Michael got back to me and offered a 40% refund and suggested that I give them to someone else or sell them. They have a 30 day refund policy and I contacted them within that time period. Following their 30 day refund policy, I again asked for a full refund and stated that I was not satisfied with this resolution.Buyer Beware

I ordered these Florenza™ - Roll Napkins into Elegant. The picture looks like you can use these with fabric napkins. BUT, once I received them I discovered they were very flimsy, fell apart and would not even roll a simple paper napkin. I emailed that I wanted to return for a full refund and the first response was that they would replace. Did not want a replacement. Another email stated I could keep them and get a 40% refund. I don't want them and I want a full refund. Finally the last email said I could return for full refund or keep and get a 60% refund, I looked into returning and decided it would cost me more to ship to China than the product was worth so I had no choice but to accept 60% and throw them in the garbage. Wish I had known this was a Chinese company.

I purchased two items from there web site, paid 78.00 for the two outdoor things, one was a bee drinking flower and the other a solar bird bath, both are junk. I found the bird bath for 19.99 on Amazon and I paid 50.00 on this web site. Be careful what you buy because its not worth the money you pay for it. I was very disappointed with my purchase. I was so excited to get them then very upset after I opened them. Beware!

I ordered a large, flameless candle. It took three weeks to receive it. When I finally did, right off, it didnt work. At first they told me right away they would replace. Then I got emails asking me to send a photo which I did. But how do you see that an item doesn't work when turned on? It was a stupid request. Then they wanted a video showing inserting new batteries and turning it on. So they saw it didnt work and they sent me a smaller version of the one I purchased which of course cost less as my replac ement! When I notified them of their error they said to keep both items and they would give me a 40% refund. We have exchanged several emails. I do not want to keep an item that never worked a nd another that I didnt order. and dont like. I asked for a shipping label so I could return them but the refused saying I has to pay the shipping costs to receive a full refund. I hardly think that's fair since they are at fault for the mistakes. The best resolution they have offered is a 70% refund. Again, that is for an item that didnt work from the get-go and for an item i didn't order and dont like or want. I will never do business with them again.