ClarendaleReviews of clarendale.co

I ordered four items of clothing from them. They took a LONG time to arrive but when they did arrive they were very cheaply made, very very small and very hot material. They never replied to my request for a refund so far. There is no way this was a sale as advertised. I should have read the reviews first. This is one of the biggest scams I have had to deal with. No numbers to call, no reply from messages sent. I live on a fixed income and can’t afford to throw money away like this. They are not even good enough to donate. I can’t even use the cut up material for cleaning rags because they are a cheap rayon type material. They looked so cute on line.

I am extremely disappointed with my experience with Clarendale. After waiting several weeks for my order to arrive, I was shocked by what I received. The pants I ordered were advertised as “Tailored Utility Pants” in a khaki linen blend, originally priced at $129.99 and offered at 50% off for a limited time. I paid $64.99 plus shipping. Unfortunately, the product I received bears very little resemblance to the item pictured on the website. First, the fit is completely wrong. I ordered a size 12, but there are absolutely no size tags, brand labels, fabric content labels, or care instructions anywhere on the garment, so I have no way of knowing what size was actually sent. The pants shown on the website also display a branded label on the back waistband, which is completely missing from the pair I received. The color is also significantly different. I ordered khaki, but what arrived is much closer to a dark mustard color. The biggest disappointment is the fabric and construction. The website describes these as a linen blend with a soft, relaxed drape. Instead, I received what appears to be a stiff, lightweight denim fabric that looks and feels nothing like linen. The details don’t match the advertised product either. The hardware is generic rather than what is shown online. Even the brass button is stamped “JEANS,” using a common off-the-shelf button that anyone can purchase. The workmanship is equally disappointing. The pant legs are simply serged at the bottom without being turned up and topstitched into a finished hem as shown in the product photos. If the hems are cuffed, the exposed serging makes the pants look unfinished. I have been a professional seamstress for more than 30 years, specializing in high-end custom draperies and soft furnishings. While I don’t expect every garment to be handcrafted, I do know quality construction when I see it. In my opinion, the garment I received does not match the quality, materials, or appearance of the product being advertised. Adding to my frustration, there was no packing slip, invoice, or product identification included with the shipment. The clear shipping bag had no identifying labels indicating the style, size, SKU, or even the product name. That made the entire experience feel unprofessional. To give Clarendale the opportunity to address these concerns, I contacted their customer service department immediately after receiving my order. As of the time of writing this review, more than 48 hours have passed and I have not received any response. Based on my experience, I cannot recommend purchasing from this company. My hope is that Clarendale will respond, explain the discrepancies between the advertised product and what was delivered, and make this situation right.

I ordered a bra and it’s not the right fit. I have emailed the support customer service site 3x with no response.

The clothing looks so cute, but the sizes are random. I ordered 3 items. None of it fit, very non standardized sizing, no labels in clothing as to size, make, laundering. Fabric on shirt was starched and wrinkled, one pair of pants way too small, the other had very itchy fabric. They don't allow returns, just a 40,% refund on your order which I haven't seen yet. I'm sticking with online clothing stores in US that I know. I took everything to Goodwill.

They sent a different pattern dress that could not be worn due to the thin nature. The dress flipped on its stitches so the inside of dress was visible at neck. But not same dress as pictured. I reported immediately. They asked for photo. Then offered discount. Now telling me to pay for return myself. This is not the policy. They did not even iffer address or a confirmation. I fear they would pretend not to receive. I asked again for label because of defect and fraud. I'll turn over to credit card and report to attorney general.

Horrible product. Ordered a size 38DD bra, got a 38D. Complained and got another complete order sent to me for free. Apparently their product is so cheaply made it’s less expensive to send you a new one than pay for return. They sent me another 38D. Guess what? It still doesn’t fit. Cheap material, bad cut, poorly made. Nothing like pictured. Will never order from them again.

Absolutely not worth the headache - DO NOT be tempted to buy anything from Clarendale. I purchased two bags from Clarendale, in two separate orders. One order was good, the other order remains a total debacle! I recieved an incorrect product (note, this is a fulfillment error and not my error or change of mind) and after nearly 2 months of emails to and fro with the "Customer Support" team, their current offer is that I should pay the shipping to return the item they sent me in error for a "full" refund, or accept a 70% refund to keep the item that I did not order and I do not want. A shame they make it so difficult. I'm very happy with the first order but after this experience, even if they eventually do sort it out to my satisfaction, I won't risk ordering anything from them again.

I purchased the Florenza Women’s wrap pant set in the green color advertised on their website. The item was not at all as pictured and design was sewn differently to mimick design being advertised. The green color was totally different as well as the material looking different from website picture. What the heck! I can’t get them to respond to my emails. I also ordered a visor hat and the brim is bent and fits wonky on my average size head. I am very disappointed by this situation! I want to return items. No one has yet replied to my email messages???? 7-29-26 This company has my email address and still no response to any of my emails. RONCE has not replied to date? The company is totally ghosting me. How is it they keep sending me SALES emails but don’t respond to the emails regarding the order at question asking for a refund??? This is not a reliable site & if you are not satisfied with product &!it doesn’t fit or represent what was advertised they just keep your money and do not respond at all. Why is that? I have been scammed and they have my money.