ClanwarzReviews of clanwarz.com

Tried to open an ticket asking some questions about their server specs, since all you are informed with is slots and disc space. Within minutes they just close my ticket. I reopen it asking them why they just closed it, minutes after my ticket was deleted. Im not gonna even try to be a customer at a company like this that doesnt even wanna answer a simple ticket asking for what specs i will get on my server if i order by you. EDIT: Response. If you dont want people to make tickets without an account, maybe dont allow people to make an ticket without one. Thats on you and the fact you just closed it and deleted it is not nice and a big red flag. Your excuse that i didnt contact you the other ways doesnt matter when the first expirence you give me is closing the tickets you allow me to create and then deleting them. Its a giant red flag.

Terrible service received. i set up and paid for a server, everythings was up and running as expected and then within 10 minutes the server was dead, my account wasnt working, could not log in. created support ticket, no reply, my account doesnt work at all now and ihave had no communication regarding a refund or fix. worst customer suppot i have received ever.

Let's update this review - the one star is not going to change one bit. This company is by fare the worst company i ever rentet anything ad. So why are ClanWarz a company you should stay away from? First of all, we rented a server set the location to Denmark, but they ended up delivering a server in a nother country then Denmark, thats the first issue (No transparency, you can't trust what you select) Later on we had issues with laggy quality, whelp they offered to move us to a different server, we refused, the fixed the issue and it worked, now and then the laggy quality returned. Then we had a day suddenly we could not connect to the TeamSpeak, until we found out they changed the IP of the server with out even giving notification about this, we did not reach out to them just fixed things and used the service again. The laggy quality returned again, and i was pissed i know i did not drop the f bomb like they want you to belive i said "what the f...." that they translate that in to the F bomb is there issue, the word in Denmark is just a normal word to use then you are annoyed. Then they moved location of our teamspeak great! Things worked, buuut they got hurt over the bad review and there difination of me using the f bomb, so they decided to terminate the service even wrote 25th of december, so right now it's the 24th of december, they terminated the service. That is a clear breach of contract, and there main reason is because of a trust pilot review, hope trust pilot will block them from replying to there service, since it's crap terminating an account over a bad review. So stay clear of ClanWarz! "It's quite apparent you asked someone to re-write the review for you." No i did that my self... "No one breached any contract. There's a time difference between us, and your termination completes a cycle of 30 days." Bold to try and pull this card - The place your company is located is Arkansas the date is the 24th and the time is about what 11 am, where im located it's the 24th and 6 pm, it's still not the 25th like the message said, so still breach of contract. And let me spell it out the message said 25th of December and we still got the 24th of December, so no matter what it's a breach of contract, the billing date was the 26th of December. "Hey, quick question. If we are so bad and horrible, then why did you host with us for a year? Even that lie won't fly." You did a okay job at hosting, teamspeak is teamspeak, and it's not something major like dedicated hosting.... But it dos not change what you did wrong, and your are clearly not able to look at your own faults here, and only able to see "my faults" Both sides got faults but terminating over a review im speechless - and i did not wanna change my review until i was 100% sure the service was working like expected. And i stand by my first review, even tho it was written when i was pissed. 1) You still closed a support ticket. 2) You still changed the ip of the server with out informing me. 3) You still changed the access information for the TS3 Controle Panel again with out informing me. "Careless company, that cares 0 about there costumers, if you get a attitude because of there fuckups, they close your support tickets with out resolving the issue. The thing is they changed the ip of a server with out informing us, they failed to bring back access to there controle panel. When you then get laggy performance of a teamspeak 3 service you pay for, and you contact them and realize the screwed over your account, and get abit of attitude they just close the support ticket with out resolving it. Nice going...." And please do read the other 1 stared reviews, there is a pattern in there way of defending them self when they get a bad review. They never use time on saying thanks to thos doing a positive review funny enoguh. And please do tell me what is a "lie" in all of this, nothing is a lie everything is the truth. "Your service's constant attacks" So thats new information you put on the table here, to try and defend your self, wauw amazing, this is not something you EVER mentioned in any of the support tickets, not even in an email. "demeaning attitude towards the ladies" And where the heck should i know from it's ladies working there? Is this yet another trick to try and make me look bad in all of this? I do agree i had an attitude, but your attitude over a review, trying to call a customer a lier, even tho it's facts, trying to make the customer look bad in every single way you can, what do you call that then?

Got scammed out of 32.85. Had my service supposedly activated and went to go get my privilege key and could not access there website at all nothing would pop up. Emailed them and got a message back saying they would not refund me at all well this is my 1st of what is gonna be a lot of reviews on the internet for this trash company. If I was anyone I would not waste my money with them...…. Gameservers.com and streamline servers are way better.

so i got a tf2 server and it run fine for 2 years despite the minor problems but one day their inhuman support suddenly says this after i asked them to help since the server status is unknown(ddosed) Yes. You guys get too much DDoS and the data center is tired of it. I am also tired of it. I am not going to do anything in HK. You can cancel at any time or move to Singapore. PLEASE REPLY - If you would like to continue to communicate with the admin handling this support request. ok that was horrible but i can still somewhat accept it,then i asked them if i can wait for the ddos to be over and they said Lee, You can but they will keep blocking and I will not have it anymore. So either you move to SG or we remove you. PLEASE REPLY - If you would like to continue to communicate with the admin handling this support request. then i asked them if its possible to move back to HK later and wow they just out right banned me and denyed me access to my server files which now i am R O Y A L L Y screwed great bloody grade A support here guys,what a disappointment,avoid it like cancer,all those 5 stars reviews are just people who havnt get cucked by their "support" yet re:dev reply so in your eyes me asking you a question is some how a refuse?dont you have better excuses than that?i am pretty sure any good customer service wouldnt just suddenly "remove" their customer by banning him from their website and make him lose all his data

Scam Company. Was charged two payments of $5.00 for my service that cost $9.55 a month. They then suspended my service for "Overdue Payment". It took two tickets to get my money back and they then IP banned me from their website. Going to be contacting PayPal to get the remainder of my money for the sole purpose of not wanting to give this company a single cent.They only refunded $4.55 of each of the $5.00.

I cancelled my account through their website about one week before auto billing, and they auto billed me again through PayPal. I contacted their support last Saturday and was told they opened a support ticket, and that I would hear back on Monday. It is Tuesday, and I have heard back nothing, and they have deleted my account—I cannot log in, and password retrieval says the account no longer exists. I contacted their support again, was told they’d send the info to the devs, and support immediately closed the chat window.

They charged me 3 times the same month. I was talking to them for almost 2 weeks and they have not solved anything for me. They have not returned my money (what they have done has been to deposit the money in my clanwarz account ...). It seems incredible to me that they are not able to recognize their error. We will move all our services to another company