Claire's Florence, KY.Reviews of claires.com

Bought hoop earrings today. I was told they were non refundable. Tried to put them in my ears. They broke immediately. I won’t be returning to this shop.

J'ai passé une commande début juin, jamais reçu et écrit livré. Bien sûr j'essaie de téléphoner personne, mail on me répond pas, et en allant sur la page Facebook je m'aperçois que je ne suis pas là seule. Mais là vous êtes mal tombé car je suis loin de laisser tombé. Les pubs à votre sujet vont bondir. Demain j'en informe mes abonnés sur mon blog et réseaux sociaux. Honteux

Deuxième commande en ligne et deuxième déception. La première commande a été passée le 6 décembre et elle est arrivée le 7 janvier après un litige paypal. Le service client est injouable. Deuxième commande, celle ci est indiquée livrée une semaine plus tard mais il n'en est rien impossible de joindre le service client ceux ci me renvoi un faux lien vers le transport dpd et je vois un remboursement de ma commande apparaître quelques jours plus tard sans aucune explication.

NUL ,Commande passer le 06.06.22 pour un mariage le 25.06 , toujours rien reçu à ce jour le 20.06 .je pensais être large au niveau de la livraison 4/5 jour comme il le précise sur le site lorsque vous finaliser le paiement mais non !!! Par contre débit sur mon compte le lendemain !! Alors surtout Fuyez ,même pas sur de recevoir mes bijoux obliger d'aller ailleurs !! Ne mérite aucune étoiles.

Nul nul nul... J'ai passé commande le 6/06, je pensais être large pour tout recevoir pour la kermesse de ma fille qui a lieu après demain soit le 18/06.... La livraison était censée être en 3 à 5 jours !! Toujours pas reçu........

JE N'AI PAS REçUE LA COMMANDE? HORRIBLE.

So had my nose pierced on the 26 of April and the nose stud came out on the Wednesday when back to were I had it pierced and the Lady in the shop said they was nothing that they could do trying to put the nose stud back in so I m to put it back in when on holiday and the nose stud came out this time I must have lost it when we got back from holiday trying to ring custom service On the phone for over 1hour so I sent them a message and still waiting to hear back from them .

I ordered three sets of earrings. One of the sets was canceled because they didn't have any even though it said they did, as well as I was never notified that it was canceled. The other two sets were thin metal hoops that I couldn't get them to close in my ears. I sent them back for a refund and they said that one of the sets I damaged because of the way I opened the package. Mind you, the packaging had a black styrofoam box on the back of it and I had to tear the paper to even get it off and the earrings out. Nor did I damage it because it was perfectly fine until trying to get it to close. The second set I couldn't get to close because it's also thin and cheap metal. No matter how much strength I used, I couldn't get the hoops bar to go back in. I put everything in the 11 by 8 envelope and they're saying that one of the earrings from the second set is missing. Knowing that I couldn't get the earring to clasp back around the original packaging, it's probably sitting at the bottom of the envelope. They're telling they can't issue a refund now for their faulty product and are putting the blame on me that I damaged them.