Claire's Florence, KY.Reviews of claires.com

I still haven't received my order. I have sent you 3 emails. I shall not be ordering from here again..I would give 0 stars if I could.

Yesterday I took up their three for the price of two offer. Only realised when I got home that I had still been charged for three items. Returned to shop today with receipt. No that’s not good enough. I have to bring all three items with me as well. I don’t want to return anything. I just want my discount. Fuming at the lack of logic.Asked for the manager, but she was an only slightly older teenager than the shop assistant. Is it me, or does this not make any sense?

Shortest version possible. It was long and drawn out. Basically 10 year old granddaughter saved her money to buy items at Cross Iron Mills. She gave Claire’s 100 bill. She was short changed. Money was placed on table without the manager telling her what her change was. When I scooped it up (was at sidelines) and still with money in hand I counted it. Waited for other customers to be served. Manager gave her more money. Counted it again. Still short. At this point we asked for a full return. At one point over $100 was returned to us. I had honestly told her she gave too much money back and recount it. Meanwhile this money is sitting on the counter. When she took back money we were now short 6 dollars in which she refused to return. Also, there were many customers behind us and I told her and customers to go ahead of us. Money was still on counter. We came back to discuss how she was still short and she was refusing to do anything about it. She wanted me to give her 6 dollars so we could get our 100 bill back? I Don’t care if my granddaughter received 20’s etc. but if you give 100 and you return your items you should have the same Amt. you started with. (does that make sense. We are short $6 and give her an additional $6 would now make my granddaughter $12 short.) I told her if she could close down her till and see what her cash balance was to determine what was going on, but she refused. Meanwhile more customers in line. I didn’t want them to wait because the matter was going no where. Isn’t that a job of a manager? So I ended up giving her my phone number and told her to be honest at the end of night if she was over in her cash and to let me know either way. No call received. Doesn't surprise me! I also asked for Claire’s 800 number. I phoned 6 times. On the second ring it goes to voice mail and they will phone you back. The recording says their lines are too busy. Tried on two different days. Have not received call back and likely think I will not. Looking at reviews from websites they don’t get back to people. Who loses in the end? My granddaughter. Her money and her experience. She even said she will not go back. She doesn’t want to ever lose her money again. One star was too high of a rating for me at Claire's in Cross Iron Mills. Definitely not customer orientated based.

I tired to get my sons ear pierced at Claire’s accessories in Westfield shopping centre. The lady was very rude. Never had any patience. We were there for 2 hours. She never had any good customer service. Don’t get your ear pierced from them. Poor service. Won’t be going back.

commande fait le 11/07, statue livré mais rien reçu, service client ne réponds ni par tel ni par mail. je ne sais pas si je vais la recevoir mais j'ai déjà été prélevé, je ne recommanderai plus jamais

THIS IS A REALLY BAD COMPANY FOR EAR PIERCING HERE!!!! i know a lot of people who have gone here to get their ears pierced and the result is never good. one of them was lopsided and weren't even. another's got really badly infected PLEASE DO NOT GO THERE SAVE YOUR EARS FROM THIS TORTURE!!!!

He ido a otros Claire's en otros momentos y no estaban tan mal, pero hoy fui al que hay en el centro comercial Vialia. HORRIBLE. CARÍSIMO, un producto muy simple que en Amazon, Shein y demás tiendas online vale menos de 75 CÉNTIMOS, aquí valían 5 EUROS. Encima la ATENCIÓN muy MAL, tuve que esperar un rato enorme para que la dependienta me atendiera, y para nada porque no sabía dónde estaban los productos. Además nos cobraron de más y NO nos DEVOLVIERON el CAMBIO. Una experiencia muy mala la verdad.

commande sur internet, commande soit disant livrée mais pas chez moi en tout cas. impossible d'accéder au suivi de commande, personne au téléphone, en tout cas l'argent a été prelevé. Ne manquez pas d’aller voir les avis avant de commander en ligne vous serez impressionné par le nombre de commande non livré. Incroyable