Claire's Florence, KY.Reviews of claires.com

The only reason i left 1 star is because a 0 was not an option . My wife asked the employee if they could pierce our daughters ears today to which this unnamed employee replied with a smirk ,pointed at the sign and said nothing .We already read the sign , the reason we asked was it has happened before that the employee was not trained to pierce so we asked and were given a smirk and no response to which my wife replied "your being rude " and explained why she asked . The employees attitude elevated as she finally spoke and told us "its on the sign " by this time my wife was done with the whole scenario and ready to leave ,so we did . I was not at all satisfied with this exchange so I turned around and asked " who is the manager ,I would like to speak with them " her response was "I am " so I asked her name ,and was told "don't worry about it " !!!!!!! Really ? This is what customer service has became in your stores ????? I have an 8 year old daughter who had finally made her decision about getting her ears pierced, and she chose Claire's because she loves your store ,well she did before today . We will never shop at your store again ! This was a pitiful display of blatant attitude and the worst customer experience i and my family have EVER had ! Truly shocked and ashamed . So in conclusion , at 2:50 pm 1/22/2023 in Lancaster SC at Claire's located in WAL-MART this employee who refused to tell me who she was ,representing the Claire's brand is responsible for you losing a family of customers for life ! Not only did she insult my wife and I ,she changed the mind of a child that loved going to Claire's to now as I write this stated " she was so rude and nasty I can't believe they let her work there " .....it's sad ,very sad that a pivotal moment in a young woman's life was marked by one employees terrible attitude toward a customer that simply asked a question ....isn't answering questions part of customer service anymore ? Best regards ,Pissed off Dad.

Elena Local Guide·44 recensioni·3 foto un minuto fa NUOVA Ho acquistato on line a dicembre non mi è arrivato nulla. Ho chiesto rimborso mi hanno detto che l hanno fatto ma non c è. Poca serietà poca organizzazione. Evitate on line dovrebbero stoppare il servizio.

Catastrophe chez Claire’s de Saint-quentin-en-Yvelines depuis le 21 décembre, je demande le remboursement de mes 42,90 €. une « speudo » responsable qui est incapable de gérer la situation, qui envoie une vendeuse à sa place qui me tourne le dos, se cache dans sa réserve. Heureusement que les deux jeunes vendeuses essaye de trouver des solutions, mais la « speudo » responsable zéro pas professionnel du tout. Je me demande comment elle a eu le poste. Recrutement à revoir chez clairs, mais en entendant je veux mais 42,90 € ça fait trois semaines que j’attends. Je n’ai toujours pas mon argent par virement. Plus jamais, mais. Plus jamais je remets mes pieds dans une boutique Claire’s

Franchement Je n’ai jamais reçu mon colis. Le site internet est a fuir, le service d’appels est juste inutile, ne répondent jamais.

Je demande conseils à un vendeur pour des piercing d’oreille qui ne rouille pas, j’ai acheter deux style qui m’ont coûter assez cher car d’après le vendeur c’est soit disant à base d’argent ou d’acier. Surprise ! Après 1 mois mes piercing sont rouiller ! Super l’arnaque !

Really rude & miserable manager at the Folkestone branch!! After spending a considerable amount of money in store, one item needed returning. She was really rude & sarcastic. Clearly needs more customer service skills. I was tempted to ask for a full refund on everything! It's overpriced in there anyway.

We had a terrible piercer and she pierced my 5 year olds ear very unevenly. I dont even want to talk about anything else.

Premier achat pour Noël pour ma filleule de 9 ans. Une petite plaquette avec une dizaine de paires de boucles d'oreilles fantaisie. Pas de chance, sa mamy lui avait offert exactement les mêmes la veille. Retour au magasin du centre de Liège, là où l'achat a été fait. Pas d'échange possible!!!!!????? Et je ne vous raconte même pas le ton de la vendeuse. Le ticket mentionne pourtant retour ou remboursement possible dans les 28 jours, voir conditions en magasin. Qui au moment de son achat, si ce n'est pas précisé lors du paiement par la vendeuse, demande les conditions. Nulle part dans le magasin, qui est déjà un fouillis de multitudes de petites pièces, il n'est affiché que les échanges ne fonctionnent pas sur des boucles d'oreilles. Bref, prix 16€ que je peux jeter à la poubelle... Une amie dans le même situation a été fait un échange de boucles d'oreilles dans un autre magasin de la chaîne et cela s'est passé sans aucun souci. On m'explique???? On m'explique aussi pourquoi n'importe quelle bijouterie d'une gamme supérieure accepte l'échange sur ce type de produit? Première et dernière expérience avec ce magasin