Abbe B.
If I could give them a 0 stars I woulf
If I could give them a 0 star I would. Yesterday went here with my daughter who expressed interest that she wanted her ears re-pierced after original piercings closed. Ty gave me the display with ear piercings to look over and she chose the stainless star earrings. The prices were on the back at $29.99 with ear cleaning solution and $39.99 with “quick” ear cleaning solution whatever that is. When I told her the ones she wanted Ty very quickly told me “Those are $39.99”. I told her that’s not what the board or website says and we didn’t need special cleaning solution. She went to check with her manager and said yes that’s the price but I could give them to you for $29.99. I said that would work and like do it. She went back again, presumably to check with the manager if it would be okay AFTER the fact that she told me she could do it and after a lengthy discussion at the other side of the store, came back and told me that could not, in fact honor the price she told me because it was actually not okay. Such a waste of time and terrible customer service. Also a huge scammy BAIT & SWITCH. I doubt they ever even had the regular cleaning solution since they can get away with scamming customers out of another $10 for some “special” cleaning solution. Wouldn’t even bother going there again.