Pinto
Shipping & Returns
I paid shipping (€15), the size was large, to return it, since CLAE does not offer the service, the customer has to do so at their own expense, which in my case was an additional €22. In short, I spent 37€ on shipping, I don't have the product I wanted to buy and I'm still waiting for a refund, it's been more than 3 weeks in this process and in the end I will lose €37.
Response from CLAEAug 19, 2025
Hello, Have you reached out to us at [email protected] ? Unfortunately, without your order number or your account/pseudo, we won’t be able to locate your order or assist with the refund. Please send us an email with these details so we can help resolve this as quickly as possible. Thank you for your understanding. CLAE Team