CJReviews of cj.com

Cj really a mess, I have never come across a network or platform working with a diverse group of people and businesses from around the world having issues with international payment. I have an account in good condition with payable commission but for months now they always claim to send my payment only for me to not receive it and for them to claim it has been reversed and then the cycle repeats itself and goes on and on with subsequent month payments falling in the same cycle. Their support service sucks, no live chat, delayed response and you won't get any solution through them. They claim to use a payment partner service offered by the Lion Re:Sources a part of Publicis resources Groupe. The payment partner just sucks like CJ. Because how can you describe a payment partner that can not process payment successfully for four months consecutively. After submitting all required information and passing all verification they even carried out via a direct phone call. I don't know, but is CJ and it's payment processing partners publicis resources SCAMMERS?

This is, without the shadow of a doubt, the WORST affiliate platform I've ever used in my life. It's so bad calling it a "platform" is frankly a stretch. I strongly believe the only reason CJ exists is so that service providers can claim to have an "affliate program", while not having one. The interface is so broken and clunkly that no matter how many hours I waste on it, I can't get it to work. It's error messgae after error message. I've been working online for over a decade and this is honestly one of the worst user experiences of my whole life.

We have had an extremely negative experience with CJ Affiliate (Commission Junction). After over four months of generating leads and approved commissions (over £8,000 showing as due in our dashboard), CJ repeatedly delayed payments with one excuse after another. At first, they told us our bank details needed updating, then claimed our tax information wasn’t aligned, despite us providing all the correct documents, including a bank letter. Each time we complied, they raised a new hurdle. Once we pressed firmly for payment, they suddenly shifted tone and started raising compliance questions out of the blue. Most recently, they terminated our account, citing vague “VPN/Proxy” leads—something completely outside of our control as publishers, and never mentioned before in months of prior correspondence where our account had been confirmed as compliant. This appears to be a pattern of stalling tactics designed to avoid paying publishers what they are owed. Rather than honoring their own Publisher Service Agreement, CJ strung us along with delay after delay, only to shut down our account when payment was due. VPN use by end-users is normal in today’s internet environment and should never be used as a blanket excuse to withhold commissions already approved. We believe this is unethical, potentially unlawful, and damaging to trust in the affiliate marketing industry. If you are a publisher considering CJ Affiliate, proceed with caution. In our experience, they will happily take your traffic and leads but create endless obstacles when it comes to actually paying. We are now seeking legal advice and escalating this further, but wanted to warn others: CJ Affiliate cannot be trusted to deal fairly with its publishers.

CJ (Commission Junction) has been the worst platform I’ve used as a publisher. The UI feels dated and confusing, basic tasks take too long, and the onboarding/review flow is frustrating. Support is practically nonexistent—no live chat, slow or no responses, and no clear path to resolve issues. Even simple things like consistent branding during applications can trigger rejections, with little explanation. I also couldn’t find a straightforward way to delete my account; if it exists, it’s buried. Overall, poor usability, poor support, and poor communication. I’m genuinely surprised a network with this many advertisers accepts such a low standard.

I’ve been a long-time CJ Affiliate publisher and recently updated my direct deposit information in July 2025. Since then, CJ has failed to pay my July commissions - over $6,000 with no warning, no verification process, and no timeline for resolution. I’ve contacted support multiple times, called called multiple times, left voicemails, and was told my account is under “manual review” with no clear next steps. Since then, I’ve been ignored. No updates. No real answers. Just copy/paste replies saying my “last payout was in June,” which I already know. I’ve filed a FTC complaint and will escalate further if this doesn’t get resolved. Holding earned income without communication is not acceptable - and it raises serious red flags about how CJ manages affiliate relationships. If you're considering working with CJ Affiliate, be warned: if something goes wrong, you may be stuck in the dark with thousands of dollars in limbo like I am right now.

you are scammers, I sold a lot of products but you don't pay me commission

Be aware. I sold 10 items for a company and earned $282 which was in my balance. They never made me have this payout. Trust me, I'm not a newbie with technology as I have my own online company and working with tech tools since 10years ago, and I'm around CJ trying to get my payment since 3 years now: They made the process impossible not only for average user, but for anyone. PLUS. The platform is so slow, it let you lose any hope and patience. Customer Support apparently almost doesn't exist. Waiting in the Support loading since 20 mins now. Anything is showing up :) Cherry on top. I wanted to try again on withdrawing my money, logged into the Dashbord and...SURPRISE? My balance fallen from $282 to $96.57. Disclaimer: I don't care about this spare $282 change. But it is obviously upsetting and disappointing. What would have happen If I were a person who really need it? This company is definitely a failure. Hope some big player bring them to the court and let them close once and forever.

He intentado contactar con CJ varias veces porque me han bloqueado la cuenta sin ninguna explicación y hasta ahora después de una semana nadie me ha respondido. Es una pérdida total de tiempo: ahora tengo que eliminar manualmente todos los banners de mis artículos, lo cual representa un trabajo enorme. No recomiendo esta plataforma bajo ningún concepto. Arriesgas perder dinero y tiempo, y el servicio al cliente simplemente no existe. Muy mala experiencia.