Amy
The experience of getting the loan was…
The experience of getting the loan was fairly simple and straight forward. We had some problems right at closing with extra hoops to jump through because we had to get a gap loan and couldn't send money from that, it all had to be from my account so there were wires being sent to and from everywhere and that was a really stressful day. Also I really don't like the Rehab Draw thing - you took the money I was going to use for the rehab so you could give it back to me later... Except now I'm short money and don't have enough for the rehab... I would've preferred to just keep my funds in my account and not have to worry about the extra gap loan, not to mention the extra costs, paperwork and hassle just to get my cash back. Then I got several calls that seemed like scam/phishing calls from a "debt collector". It was the company that services your loans. I've never heard of a loan service company contacting the customer directly, let alone by phone, so that was really weird.




